Produce Merchandiser & Customer Service Lead

Metropolitan Market; Kirkland (WA); On-site; USD 22,000 - 28,000; Full time

Job summary

Metropolitan Market is seeking a Produce Clerk to deliver an exceptional guest experience in our Kirkland, WA store. You will actively engage guests, share product knowledge, and keep displays clean and well-stocked in a fast-paced environment.

The role emphasizes merchandising, customer service, and teamwork, with responsibilities spanning inventory, product quality, and light housekeeping to support a welcoming grocery experience.

Qualifications

• One year of produce experience preferred.
• Exceptional customer service skills.
• A high level of self-motivation and initiative.
• Ability to problem solve and have proven success working in a diverse team environment.
• Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining quality and meeting deadlines.
• Knowledge of food safety, HACCP/Department of Health guidelines, a plus.
• Excellent time management and organizational skills.
• Curiosity and a desire to learn.
• Ability to work a flexible schedule based upon business needs, including nights and weekends.

Responsibilities

• Maintain high-quality standards in product management and presentation, supporting and executing the production of produce merchandising and displays.
• Provide outstanding customer service and readily communicate product information to increase sales, meet revenue goals, and best serve guests.
• Participate in physical inventories and practice inventory control.
• Ensure that the highest-quality products are stocked; appropriately remove and replace outdated products from sales areas daily.
• Effectively perform light housekeeping and cleaning duties within the department.

Skills

Produce experience

Exceptional customer service

Self-motivation

Problem solving

Diversity teamwork

Multi-priority in fast-paced env

Food safety knowledge HACCP/DOH

Time management

Organizational skills

Curiosity and willingness to learn

Flexible schedule (nights/weekends)

Job description

Metropolitan Market is seeking a Produce Clerk to deliver an exceptional guest experience in our Kirkland, WA store. You will actively engage guests, share product knowledge, and keep displays clean and well-stocked in a fast-paced environment.

The role emphasizes merchandising, customer service, and teamwork, with responsibilities spanning inventory, product quality, and light housekeeping to support a welcoming grocery experience.