Produce Leads

Outpost; Mequon (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Outpost in Mequon, WI is seeking a Produce Clerk to ensure top-tier service and proper receiving and storage of produce deliveries. Maintain clean, well-stocked displays and assist customers while supporting the Produce Manager in daily operations.

The role requires produce knowledge, ability to supervise staff, and strict adherence to safety and sanitation standards in a fast-paced retail setting including weekends and evenings.

Qualifications

• Knowledge of produce preferred.
• Experience in stocking, ordering and receiving in a retail setting.
• Ability to delegate work and motivate staff.
• Attention to detail and good organizational skills.
• Ability to handle multiple demands and time pressures.
• Willingness to learn and take on new responsibilities.
• Regular attendance and effective English communication.

Responsibilities

• Provide courteous, informative service to customers.
• Manage produce department operations and stock levels.
• Handle inquiries and resolve customer questions.
• Assist with ordering, receiving, labeling, and invoicing.
• Maintain clean, rotated, organized displays and backstock.
• Log invoices and track markdowns and losses.
• Ensure sanitation and safety standards in handling food.
• Oversee department staff and delegate duties.
• Attend department meetings and perform other duties as assigned.

Skills

Produce knowledge

Stocking experience

Ordering

Delegation

Attention to detail

Multi-tasking

English communication

Reading instructions

Following procedures

Fast-paced environment

Job description

Posted Thursday, July 16, 2026 at 6:00 AM

STATUS: PT/FT, Journeyperson, Union, Hourly REPORTS TO: Produce Manager

JOB SUMMARY: To ensure the highest level of service possible to Outpost’s internal and external customers. Properly receive and store all produce deliveries. Ensure a well maintained, clean, and efficient produce department.

WORK ENVIRONMENT: Fast paced retail floor. Regular work near moving mechanical parts (i.e. baler, dock equipment), in high precarious places (i.e. ladder work), and in cold climate conditions (i.e. cooler). Ability to work in moderate and loud noise environments including, but not limited to: paging, telephones, human voices, and machinery. Position requires working during busy retail times, which include weekends, afternoons, and evenings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Customer Service

• Treat people fairly, consistently, and with respect.
• Ensure efficient, informative, and friendly service according to established customer service vision and standards.

2. Produce Department Responsibilities

Department Operations

• Ensure professional and friendly service from all produce staff.
• Handle customer questions and complaints.
• Be knowledgeable of products to make recommendations to customers.
• Become familiar with the different types of produce and how they are prepared.
• Order product from assigned vendors/farmers to ensure department is fully stocked, while keeping inventory to minimum.
• Properly check in deliveries; note any discrepancies on invoices and notify manager.
• Properly label, date, and store deliveries. Maintain proper rotation and organic conventional segregation.
• Properly log in all invoices.
• Accurately record markdowns and losses.
• Prep the produce for stocking on the sales floor.
• Stock produce in a timely and organized way.
• Maintain clean, organized, well-stocked and attractive produce display areas.
• Ensure coolers and backstock areas are kept clean and organized.
• Uphold department’s sanitation standards and health department requirements for food storage and handling.
• Follow safety guidelines in regards to lifting, knife handling, baler, pallet jack operation, etc.
• Assist with quarterly inventory.
• Attend department meetings as scheduled.
• Perform all duties included in department clerk job descriptions.

Personnel

• Delegate duties to produce staff and ensure they are always busy.
• Positively encourage department staff to excel at their job.
• Replace vacant shifts when call ins, etc. occur. Notify manager of these occurrences.
• Assist produce staff in following department standard operating procedures.

3. All Staff Duties

• Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents.
• Keep store orderly and clean.
• Perform all other duties as assigned by department manager or supervisory staff.

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of produce preferred
• Previous experience in stocking, ordering, and receiving in a retail setting
• Ability to appropriately delegate work duties and motivate staff
• Attention to detail and good organizational skills
• Ability to handle multiple demands and work under time pressures
• Willingness to be open, to learn, and take on new responsibilities
• Demonstrate objectivity, neutrality and calmness under pressure
• Regular, predictable attendance
• Effective communication skills in English
• Ability to read and comprehend instructions
• Ability to follow through on systems, procedures and policies
• Ability to work in a fast paced environment

ESSENTIAL PHYSICAL REQUIREMENTS

• Standing, walking, bending, sitting, reaching; Using hands or fingers to handle or feel
• Specific vision ability: close vision, distance vision, depth perception, and adjust focus
• Ability to climb up and down ladders
• Regular use of sharp cutting instruments
• Ability to lift up to 80 lbs.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not