Produce Associate

The Winn-Dixie Company; Islamorada (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

A retail grocery chain in Florida is seeking individuals for a role focused on enhancing customer experience through service and leadership. Responsibilities include maintaining product quality, ensuring compliance with safety regulations, and fostering teamwork. Ideal candidates will have good customer service and communication skills and a high school diploma or GED. The position involves varied shifts and occasional lifting up to 50 lbs, with a commitment to a safe working environment.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States or ability to obtain it.
• Successful completion of pre-employment drug testing and background check.

Responsibilities

• Creates a welcoming environment for customers.
• Promotes teamwork and communicates effectively.
• Maintains inventory and ensures product freshness.
• Complies with safety and food handling standards.

Skills

Customer service skills

Interpersonal and motivational skills

Communication skills

Computer applications proficiency

Education

High School / GED

Job description

Job Summary

Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Stocks and rotates products to provide fresh and appealing products. Provides courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Responsibilities

• SERVICE: 60% – Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Offers product samples, answers product questions and offers customers assistance in finding or suggesting products. Ensures customer requests and special orders are fulfilled.
• LEADERSHIP: 20% – Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Breaks down pallets to prep produce for sales floor, cooler or backroom to set up the team and department for optimal sales and reduction in shrink. Operates department equipment and tools. Adheres to all local, state, and federal laws, and company guidelines.
• FINANCIAL: 10% – Maintains inventory/stocking conditions and reports any discrepancies in inventory. Stocks and rotates department produce to ensure freshness and date control. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.
• COMPLIANCE/SAFETY: 10% – Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Education

High School / GED

Language(s) Required

English

Language(s) Preferred

Spanish

Relevant Experience

Supervisory Experience – 0 to 3 years minimum

Knowledge, Skills & Abilities

• Must be 18 years of age
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational and communication skills.
• Proficient with computer applications used for online training.
• High standard of integrity and reliability

Environmental Factors

Environmental Factors – Retail - Produce: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: indoor/outdoor, cold, freezing, heated, and wet/humid conditions. Safety risks include twisting, slippery floors, hazardous equipment, and exposure to sharp objects. May be exposed to loud noise, skin irritants, nuisance dust, fumes and other toxins. Equipment may include cleaning supplies, office equipment, register, scales, etc. Department-specific tools may include ladders and various produce equipment. Personal Protective Equipment: Goggles, gloves, back support as required. Lifting: up to 50 lbs.

Travel – Occasional; No overnight

Shift(s) – Varied shifts.