PRODUCE/LEAD CLERK

Kroger Family of Companies; Commerce Charter Township (MI); On-site; USD 26,000 - 38,000; Full time

Job summary

Kroger Family of Companies in Commerce Charter Township, MI is seeking a Produce team member to ensure fresh, high-quality products and provide outstanding customer service. You will support daily department operations, stock and rotate produce, and maintain safety and cleanliness standards.

Responsibilities include coaching associates, monitoring inventory and pricing accuracy, and assisting in merchandising plans.

Qualifications

• 18 years of age or older.
• Effective communication and basic math Skills.
• Ability to stay calm in stressful situations.
• Current food handlers permit required upon employment.

Responsibilities

• Adhere to safety and food safety regulations and company guidelines.
• Promote trust and respect among associates and communicate information.
• Establish department goals and empower associates to meet targets.
• Create scheduling to manage customer volume and train associates.
• Maintain clean, safe environment and ensure proper temperatures and inventories.
• Assist in inventory and price integrity, monitor shrink and sell-through.
• Provide excellent customer service and recommend products.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Current food handlers permit

Job description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Utilize Fresh Insights to ensure proper sell through and shrink reduction.
• Recommend produce items to customers to ensure they get the products they want and need.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plan for the department.
• Keep all department associates current with present, future, seasonal and special ads.
• Help to monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Help to ensure price integrity including shelf tags and promotional signs.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

Desired

• Management experience preferred
• Produce experience