Produce Lead

Mississippi Market Co-op; Saint Paul (MN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Employee discount

Paid time off

401(k) matching

Health insurance options

EAP

On Demand Pay

Free food buddies

Referral bonuses

Inclusive dress code

Job summary

Mississippi Market Co-op in Saint Paul, MN, is seeking a Produce Lead to support the Produce Manager in delivering a superior customer experience. You will help supervise staff, order and prepare products, and maintain a safe, inviting department.

The role requires strong customer service, teamwork, and communication skills, with a focus on reliability and problem-solving to keep the produce area productive and friendly.

Qualifications

• Customer service skills for engaging with customers and staff in a friendly manner.
• Direct experience with perishable products and safe handling.
• Professional, adaptable teamwork and willingness to learn.
• Clear, respectful communication with customers and staff.
• Interest in coaching staff and supporting an inclusive environment.
• Strong time management to prioritize tasks and deadlines.
• Analytical problem-solving for staffing and day-to-day issues.
• Reliable attendance and follow-through on responsibilities.
• Basic computer skills including email and Excel navigation.

Responsibilities

• Support the Produce Manager to ensure a great customer experience.
• Supervise staff, direct coaching and training, and organize product for sale.
• Order product, maintain safety, and keep the area clean and inviting.
• Assist with customer service and maintain a welcoming department.
• Contribute to a team environment that is inclusive and efficient.

Skills

Customer Service

Product Experience

Teamwork

Communication

Leadership Skills

Time Management

Problem Solving

Dependability

Technical Skills

Tools

Excel

Job description

Why Work with Us?

For many people, it's the opportunity to work for an inclusive, local, values driven business that provides healthy, delicious, and sustainable foods to their community; it's also about people - the ability to work with a great team to create amazing customer experiences. Whatever your reason for joining us, know this, working with us makes a difference!

Why Work with Us?

For many people, it's the opportunity to work for an inclusive, local, values driven business that provides healthy, delicious, and sustainable foods to their community; it's also about people - the ability to work with a great team to create amazing customer experiences. Whatever your reason for joining us, know this, working with us makes a difference!

Position Summary

Produce Leads

support the Produce Manager in ensuring a great customer experience, the team is working effectively together, the department is well stocked, organized and clean. They help customers, support and supervise staff, order product, and ensure the area is safe, friendly, and inviting.

Their main responsibilities include customer service, supporting and supervising staff (directing, coaching, and training), ordering, organizing and preparing product for sale, keeping things safe and healthy, and making the area friendly and inviting.

This is a union position.

Qualifications

• Customer Service: Proven ability to engage with customers and staff in a friendly and welcoming manner, actively listen, understand needs, address questions, and provide solutions; skilled at and committed to resolving customer concerns
• Product Experience: Direct experience with perishable products and safe handling practices
• Teamwork: Demonstrates a professional, collaborative, adaptable, and flexible approach to work, especially during challenging situations, with a strong commitment to supporting the team; willing to learn new tasks and open to feedback
• Communication: Proven ability to effectively communicate with customers and staff; ability to provide information in a respectful and concise way fostering a positive and professional experience; ability to proactively communicate issues and concerns to leadership
• Leadership Skills: A demonstrated interest and ability to provide day to day direction, feedback, and coaching to staff; the desire to grow as people leaders; the ability to actively contribute to and support an inclusive work environment
• Time Management: Ability to organize, prioritize, delegate, and manage time efficiently to effectively complete tasks and responsibilities
• Problem Solving: Ability to assess and address situations and departmental needs in advance; sound problem-solving skills for resolving staffing issues, customer complaints, and day-to-day challenges; skilled at handling challenging situations calmly and effectively
• Dependability: Proven ability to show up each day in a timely manner, ready to work and support team members; consistently follow through with meeting deadlines for accurately completing tasks and responsibilities
• Technical Skills: Basic computer skills including ability to draft and upload documents, email, and navigate Excel spreadsheets; basic math skills; ability to quickly and accurately perform addition, subtraction, multiplication and division

Preferred Qualifications

• Produce Experience: Direct experience working with produce including oversight of quality and safe handling
• Retail Experience: Experience in fast paced retail setting
• Supervision: Supervisory experience including staff direction, coaching, feedback, and training
• ServSafe Certification
• Multilingual

Location:

622 Selby Ave, Saint Paul, MN 55104

Schedule:

30 -40 hours per week. Current shifts available may vary and can include day, evening, weekend, and holiday hours to meet department needs. Flexibility required to meet business needs.

Benefits:

• 20% employee discount
• Excellent paid time off and paid volunteering
• 401(k) matching
• Low-cost health insurance premium options,and FREE access to primary care and mental health counseling for those enrolled in our medical insurance
• EAP
• On Demand Pay

We Offer Exceptional Perks Including

• Free food "buddies"
• Employee referral bonuses
• Dress code that allows for inclusivity and creativity

Physical And Working Requirements

The position involves frequent stationary tasks, along with regular movement within the produce and storage areas. Occasional positioning is required to access both low and high shelving, equipment, and products. The job also entails the frequent movement of containers weighing up to 60 lbs. Produce Leads constantly sort, prepare, and handle produce items and may occasionally ascend/descend a ladder to reach high shelving. Produce Leads will utilize various equipment including but not limited to knives, pallet jack, baler, and shrink wrapper. This role requires exchanging accurate information in person, over the phone, and through email and other written communication. Additionally, Produce Leads will frequently work in a walk-in cooler and be exposed to sanitizer, cleaning products, natural molds, and loud noises. This position requires an individual to be at least 18 years old.

Salary: $20.75 per hour