Produce/Gm Clerk

Kroger; Rancho Santa Margarita (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger is seeking a Produce Clerk to deliver outstanding customer service, keep a safe and clean produce area, and assist with stocking, cutting, and presenting fresh fruits and vegetables. You will help customers select items, offer samples, and maintain inventory accuracy in a fast-paced store environment.

Ideal candidates are at least 18 years old, have strong communication skills, basic math knowledge, and can handle stressful situations while adhering to safety and food-handling guidelines.

Qualifications

• Minimum age 18 and effective communication skills.
• Knowledge of basic math and ability to handle stressful situations.

Responsibilities

• Create outstanding customer experiences through exceptional service and maintain a safe, clean environment.
• Answer questions and recommend produce items; assist with cutting and packaging produce and keeping inventory accurate.
• Review quality and freshness of produce and flag items that do not meet standards.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.

Skills

Effective communication skills

Handle stressful situations

Basic math

Education

Food handlers permit

Job description

• Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help achieve sales and profit goals established for the department. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
• Promote trust and respect among associates.
• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Perform all duties to company standard in regards to cutting and packaging produce items, stocking, CAO and Key Retailing.
• Prepare fruit and vegetable platters/trays.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Recommend produce items to customers to ensure they get the products they want and need.
• Regularly lift up to 30 pounds.
• Keep current with present, future, seasonal and special ads.
• Help to control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit (where applicable) once employed

Desired

• Produce experience