Produce & Floral Team Lead — Guest-Centric Leader

The Fresh Market; Florida; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Team member discount up to 40%

Early wage access (up to 50% of earned

401K contribution and company match

Financial Wellness Program

PTO and leave purchase options

Medical, Dental, Vision, Disability, &

Life Insurance

Discounts on pet insurance & more

Job summary

The Fresh Market is seeking a Produce & Floral Department Lead to support the Department Manager in delivering exceptional hospitality and a best-in-class shopping experience. You will lead and coach the team, ensure departments look their best, and work with leadership to meet store goals.

You will help manage schedules, inventory, and merchandising plans while developing staff and upholding The Fresh Market standards of service.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Team development

Communication

Problem solving

Flexibility

Guest service

POS systems

Scheduling tools

Microsoft Office

Grocery experience

Education

Associate’s degree in business or related field

Tools

POS systems

Scheduling tools

Microsoft Office Suite

Job description

The Fresh Market is seeking a Produce & Floral Department Lead to support the Department Manager in delivering exceptional hospitality and a best-in-class shopping experience. You will lead and coach the team, ensure departments look their best, and work with leadership to meet store goals.

You will help manage schedules, inventory, and merchandising plans while developing staff and upholding The Fresh Market standards of service.