Produce Dept Lead | Customer Experience Champion

Kroger Family of Companies; Burlington (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Kroger Family of Companies is seeking a Produce Department Leader in Wisconsin to drive exceptional customer experience. You will supervise associates, set goals, schedule coverage, and train staff to ensure quality, freshness, and safe handling of produce.

You will collaborate on promotions and budgets to meet department targets and enhance shopper satisfaction. Ideal candidates will have strong communication skills, basic math ability, and a current food handler permit, with a background in

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions about products.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.

Skills

Communication skills

Math basics

Stress management

Education

High School Diploma or GED

Tools

Food handler permit

Job description

Kroger Family of Companies is seeking a Produce Department Leader in Wisconsin to drive exceptional customer experience. You will supervise associates, set goals, schedule coverage, and train staff to ensure quality, freshness, and safe handling of produce.

You will collaborate on promotions and budgets to meet department targets and enhance shopper satisfaction. Ideal candidates will have strong communication skills, basic math ability, and a current food handler permit, with a background in