Produce Department Lead: Merchandising & Customer Service

Redner's Markets, Inc.; Maryland; On-site; USD 21,000 - 25,000; Full time

Job summary

Redner's Markets, Inc. is seeking a Produce Department lead to direct all functions in the Produce area when the Produce Manager is away. This non-exempt, hourly position supports merchandising plans, product ordering, and department operations in a Maryland store.

Responsibilities include enforcing health regulations, maintaining product quality, assisting with inventory and displays, and delivering excellent customer service daily. Stand and lift requirements apply as part of the role.

Qualifications

• Basic math skills for counting and matching invoices.
• Strong communication for customer service.
• Dexterity for trimming and packaging produce.
• Ability to lift up to 50 pounds and stand for long periods.
• Stamina to perform duties throughout a scheduled shift.

Responsibilities

• Direct and supervise all Produce Department functions in the absence of the Produce Manager.
• Assist with merchandising plans for the department, including floral and cut fruit/veg.
• Assist with ordering in the Produce Department when needed or in absence of the Produce Manager.
• Follow policies for ordering, receiving, pricing, and stocking to ensure accuracy and rotation.
• Participate in shrink control by culling cases multiple times per day.
• Follow planned cleaning and preventive maintenance on cases, coolers, and other equipment.
• Observe state, local, and federal health and weights and measures laws.
• Monitor product quality and freshness at all times.
• Greet customers and provide prompt, courteous service.
• Abide by all company policies as stated in the Employee Handbook.
• Assist with unloading and storing merchandise.
• Monitor inventory of supplies and notify Produce Manager when orders are needed.
• Fill and cull racks and displays daily.

Skills

Basic math

Customer service

Dexterity

Lifting 50 lbs

Stamina

Job description

Redner's Markets, Inc. is seeking a Produce Department lead to direct all functions in the Produce area when the Produce Manager is away. This non-exempt, hourly position supports merchandising plans, product ordering, and department operations in a Maryland store.

Responsibilities include enforcing health regulations, maintaining product quality, assisting with inventory and displays, and delivering excellent customer service daily. Stand and lift requirements apply as part of the role.