Produce Department Lead: Guest Experience & Growth

Metro Market; Green Bay (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Metro Market in Green Bay, WI seeks an engaging Produce Department leader to deliver outstanding customer service and maintain safe, fresh product quality. You will set department goals, train staff, and execute promotions to meet sales targets while ensuring compliance with safety and quality standards.

The role requires strong communication, scheduling, and problem-solving skills, with a focus on teamwork and guest experience in a fast-paced retail environment.

Qualifications

• Excellent oral and written communication skills.
• Basic math abilities for daily counting and pricing.
• Ability to handle stressful situations calmly.
• Current food handlers permit required upon employment.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate department and job information to associates.
• Establish department performance goals and empower the team to meet targets.
• Develop scheduling to manage customer volume.
• Train associates and participate in performance appraisals.
• Create an welcoming department environment and answer product questions.
• Inform customers of produce specials and offer samples.
• Review product quality and freshness and take action as needed.
• Plan and implement a department business plan to achieve results.
• Create and execute promotions with store management.

Skills

Oral communication

Written communication

Stress management

Math basics

Food handler permit

Bilingual (second language)

Management experience

Education

High School Diploma or GED

Job description

Metro Market in Green Bay, WI seeks an engaging Produce Department leader to deliver outstanding customer service and maintain safe, fresh product quality. You will set department goals, train staff, and execute promotions to meet sales targets while ensuring compliance with safety and quality standards.

The role requires strong communication, scheduling, and problem-solving skills, with a focus on teamwork and guest experience in a fast-paced retail environment.