Produce Department Lead — Customer Experience Champion

Kroger; Charlottesville (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Kroger in Charlottesville, VA is seeking a Produce Department Leader to oversee daily operations, ensure product quality, and deliver outstanding customer service in a fast-paced retail environment.

The role requires a high school diploma or GED, a current food handler permit after employment, and the ability to manage schedules, train staff, and maintain safety standards. Join a team focused on quality, safety, and community trust.

Qualifications

• Excellent oral and written communication skills.
• Basic math ability (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handler permit after employment.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate department goals and information to associates.
• Set department performance goals and empower team to meet targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates and participate in performance appraisals.
• Create an environment where customers feel welcome and informed about products.
• Inform customers of produce specials and offer samples.
• Review products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve results.
• Create and execute sales promotions in partnership with store management.
• Educate associates about in-store promotions affecting the department.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Assist management in budgeting, expense control, and P&L reviews.
• Schedule price changes and update shelf tags.
• Plan and organize inventory and CAO processes.

Skills

Excellent communication skills

Basic math skills

Ability to handle stress

Education

High School Diploma or GED

Job description

Kroger in Charlottesville, VA is seeking a Produce Department Leader to oversee daily operations, ensure product quality, and deliver outstanding customer service in a fast-paced retail environment.

The role requires a high school diploma or GED, a current food handler permit after employment, and the ability to manage schedules, train staff, and maintain safety standards. Join a team focused on quality, safety, and community trust.