Produce & Customer Experience Specialist

Kroger Family of Companies; Town of Antigo (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies in Wisconsin seeks a customer-focused team member to deliver outstanding service, promote products, and maintain a clean, safe shopping environment. You will assist withProduce displays, answer questions, and help ensure customer satisfaction throughout your shift.

Responsibilities include promoting brands, maintaining stock, following safety procedures, and communicating effectively with teammates.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.
• Comparable Retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions about products.
• Gain and maintain knowledge of products sold within the department and respond to questions and suggest products.
• Inform customers of produce specials.
• Recommend items to ensure customers get the products they want and need.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notify management of needed repairs.
• Notify management of customer or employee accidents.

Skills

Stress management

Communication skills

Math skills

Retail experience

Second language

Education

Food handlers permit

Job description

Kroger Family of Companies in Wisconsin seeks a customer-focused team member to deliver outstanding service, promote products, and maintain a clean, safe shopping environment. You will assist withProduce displays, answer questions, and help ensure customer satisfaction throughout your shift.

Responsibilities include promoting brands, maintaining stock, following safety procedures, and communicating effectively with teammates.