Produce & Customer Experience Associate

Pick 'n Save; Utah; On-site; USD 17,000 - 22,000; Full time

Job summary

Pick 'n Save in Utah is seeking an energetic retail team member to support the Produce department, deliver outstanding customer service, maintain a safe, clean environment, and assist the department manager in achieving sales and profit goals.

You will answer questions, promote products, stock and label merchandise, monitor product quality and freshness, and help with produce platters and specials while adhering to safety procedures.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A's of Friendly: acknowledge, assist and appreciate customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to meet their needs.
• Adequately prepare, package, label and inventory merchandise.
• Inspect products for quality and freshness and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity to store management.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Stress management

Effective communication

Basic math

Customer service

Job description

Pick 'n Save in Utah is seeking an energetic retail team member to support the Produce department, deliver outstanding customer service, maintain a safe, clean environment, and assist the department manager in achieving sales and profit goals.

You will answer questions, promote products, stock and label merchandise, monitor product quality and freshness, and help with produce platters and specials while adhering to safety procedures.