Produce Customer Champion - Fast, Friendly Service

Food Lion; Wilmington (NC); On-site; USD 26,000 - 38,000; Full time

Job summary

Food Lion in Wilmington, NC is seeking a Produce Department Associate to deliver quality customer service and maintain fresh, appealing displays. You will assist customers, support daily operations, and ensure adherence to the store’s policies and safety standards.

You will complete required trainings, follow the standard practice manual, and collaborate with team members to minimize shrink while providing a positive shopping experience for all customers.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and handle technical requirements.
• Must meet minimum age requirements to perform specific job functions.
• Must meet physical requirements as described.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with fast, friendly, and accurate service.
• Courteous and helpful to other associates.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise per policies.
• Unload trucks for the Produce Department.
• Understand and use Food Lion tools such as ACIS and CAO.
• Maintain adherence to guidelines and standards.
• Follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct unsafe conditions.
• Report accidents per Food Lion procedures.
• Ensure compliance with regulations.
• Wear the Food Lion uniform and name badge per dress code.
• Complete CBT and training courses.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication skills

Learn multiple tasks

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Wilmington, NC is seeking a Produce Department Associate to deliver quality customer service and maintain fresh, appealing displays. You will assist customers, support daily operations, and ensure adherence to the store’s policies and safety standards.

You will complete required trainings, follow the standard practice manual, and collaborate with team members to minimize shrink while providing a positive shopping experience for all customers.