Produce Coordinator

Wegmans; Collegeville (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Overtime pay rates

Health care benefits

401(k) with match

Scholarship program

LiveWell program

Job summary

Wegmans in Collegeville, PA seeks a team-oriented associate to coordinate daily department activities and deliver exceptional customer service in a fast-paced grocery environment.

You will educate staff on products, manage inventory, assist in ordering, maintain displays, and ensure safety and compliance while providing friendly, knowledgeable service to shoppers across all shifts.

Qualifications

• Customer service experience in a food service, grocery or retail setting.
• Managerial/supervisory experience
• Experience working on a farm
• Experience ordering products and controlling inventory

Responsibilities

• Coordinate activities of team members, ensure tasks are prioritized and completed efficiently, and department runs smoothly.
• Proactively engage with customers to provide excellent service, help locate items, and fulfill orders.
• Expand knowledge of products, share information about seasonal offerings, and monitor trends affecting department finances.
• Ensure use of production guides, job aids, core recipes, and techniques to maintain quality.
• Assist in ordering and inventory processes to control stock and shrink.
• Maintain department appearance with displays, signage, and proper rotation for freshness.
• Ensure safety, logs, compliance with policies and federal/state laws.

Skills

Customer service experience

Job description

What will I do?

• Assist in coordinating the activities of team members, ensure tasks are prioritized and completed efficiently, and department runs smoothly, educate team members on products and processes in the department, understand how to look up and track financial measures
• Proactively approach and engage with customers like friends to provide incredible service, build meaningful relationships, suggest the perfect products, help locate items, efficiently and accurately fulfill orders
• Expand personal knowledge of relevant products, share passion and knowledge about unique, new, and seasonal offerings, and understand how trends, seasons and holidays affect department financials
• Understand how products look/smell at peak of perfection, ensure use of production guides, job aids, core recipes, and techniques to provide a consistent and quality outcome
• Assist in ordering and inventory processes, utilizing order guides to help control inventory and shrink
• Maintain department appearance by unloading deliveries, stocking product, displaying proper signage, ensuring displays are well-merchandised, rotating for freshness, checking for and shrinking outdated product
• Ensure team members properly use equipment and handle products, keep accurate logs, follow department job aids and food safety, human safety and 5S guidelines, and comply with Wegmans Policies and federal and state laws

Required Qualifications

• Customer service experience, preferably in a food service, grocery or retail setting

Preferred Qualifications

• Managerial/supervisory experience
• Experience working on a farm
• Experience ordering products and controlling inventory

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Work Environment:

The physical demands of this work are classified as medium to heavy. Work includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, occasional heavy lifting, bending, and reaching, including reaching and lifting above shoulder height, along with continuous interaction with customers and coworkers in a fast-paced environment. The average weight range of items lifted is 5 – 20 pounds with a maximum weight lifted greater than 50 pounds occasionally. You may receive assistance with heavy items, if available. Upper extremity repetition is moderate to moderately high and trunk movement involves moderate to moderately high twisting, bending, and pivoting. May be exposed to various allergens (things that may cause an allergic reaction). The work environment is indoors with exposure to cold (33 – 55 degrees) temperatures and wet conditions. Basic tools and equipment used include box cutter, u-cart, hand/power jack, compactor, baler, knives, packaging supplies, and food processing equipment.; Experience working on a farm; Experience ordering products and controlling inventory; Managerial/supervisory experience living our values and achieving results in our 5 measures; Collective customer service experience, internally and/or externally preferably in a food service, grocery or retail setting