Produce Concierge: Customer Experience Specialist

Kroger; Salem (AL); On-site; USD 14,000 - 19,000; Full time

Job summary

Kroger in Salem, Alabama is seeking a customer-focused team member to deliver outstanding service and maintain a clean, safe store environment. You will assist management with sales goals, promote store brands, and respond to customer questions with product knowledge.

The role requires strong communication, the ability to handle stressful situations, and adherence to safety procedures. Prior retail experience and a food handlers permit are advantageous.

Qualifications

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed

Responsibilities

• Create an outstanding customer experience through exceptional service
• Assist the department manager in reaching sales and profit goals
• Maintain a safe and clean environment for customers and associates
• Promote Corporate Brands and suggest items to meet customer needs
• Answer questions about products and respond with product knowledge
• Label, stock and inventory department merchandise
• Inform customers of specials and promotions
• Report safety risks or issues to store management
• Demonstrate honesty, integrity and respect in all interactions

Skills

Stress management

Effective communication

Basic math

Food handlers permit

Job description

Kroger in Salem, Alabama is seeking a customer-focused team member to deliver outstanding service and maintain a clean, safe store environment. You will assist management with sales goals, promote store brands, and respond to customer questions with product knowledge.

The role requires strong communication, the ability to handle stressful situations, and adherence to safety procedures. Prior retail experience and a food handlers permit are advantageous.