Produce Clerk: Freshness & Customer Experience Pro

The Kroger Co.; Caldwell (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is seeking a team-oriented associate to deliver exceptional customer service in a fast-paced store environment in Caldwell, Alabama.

You will assist the department manager in achieving sales goals, promote corporate brands, and keep the department clean, organized, and safe for customers and coworkers. Responsibilities include helping customers, stocking, labeling, and inventorying merchandise, and ensuring product quality and freshness while adhering to safety procedures.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals established for the department and monitor quality assurance standards.
• Encourage associates to deliver excellent customer service and follow the Customer 1st strategy.
• Answer questions regarding products, promote corporate brands, and maintain a welcoming environment.
• Inspect products for quality and freshness, label and inventory merchandise, and report discrepancies to the department manager.
• Maintain proper temperatures in cases and coolers and keep temperature logs.

Skills

Customer service

Effective communication

Basic math

Stress management

Teamwork

Job description

The Kroger Co. is seeking a team-oriented associate to deliver exceptional customer service in a fast-paced store environment in Caldwell, Alabama.

You will assist the department manager in achieving sales goals, promote corporate brands, and keep the department clean, organized, and safe for customers and coworkers. Responsibilities include helping customers, stocking, labeling, and inventorying merchandise, and ensuring product quality and freshness while adhering to safety procedures.