Produce Clerk — Fresh Service & Sales

Food Lion; Cave Spring (VA); On-site; USD 28,000 - 42,000; Full time

Job summary

Food Lion is seeking a Produce Department team member to provide quality customer service, maintain product standards, and maximize sales while minimizing shrink. The role emphasizes fast, friendly service and policy adherence in a busy grocery setting.

The position requires following safety guidelines, teamwork with store staff, and participating in training programs. Candidates should be able to handle physical tasks and maintain a neat appearance in uniform.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Unload trucks for the Produce Department.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Skills

Interpersonal skills

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Produce Department team member to provide quality customer service, maintain product standards, and maximize sales while minimizing shrink. The role emphasizes fast, friendly service and policy adherence in a busy grocery setting.

The position requires following safety guidelines, teamwork with store staff, and participating in training programs. Candidates should be able to handle physical tasks and maintain a neat appearance in uniform.