Produce Clerk & Customer Experience Specialist

Kroger; Blacksburg (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger in Blacksburg, VA is seeking a customer-focused team member for the produce department. You will deliver outstanding service, help maintain a safe, clean environment, and assist the department manager in achieving sales goals.

You will learn products, promote brand items, handle inventory, and support customers with questions and needs. The role emphasizes teamwork, reliability, and adherence to safety practices, with opportunities to grow in a fast-paced retail setting and interact with

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit upon employment.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products within the department and store.
• Gain and maintain knowledge of products and respond to questions and make suggestions.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get the products they want and need.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, including robbery, theft or fraud to store management.
• Work cooperatively in a high-paced environment and manage conflicts calmly.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Must be able to perform essential functions with or without reasonable accommodation.

Skills

Stress management

Communication skills

Basic math

Education

Food handler permit

Job description

Kroger in Blacksburg, VA is seeking a customer-focused team member for the produce department. You will deliver outstanding service, help maintain a safe, clean environment, and assist the department manager in achieving sales goals.

You will learn products, promote brand items, handle inventory, and support customers with questions and needs. The role emphasizes teamwork, reliability, and adherence to safety practices, with opportunities to grow in a fast-paced retail setting and interact with