Produce Clerk

Hometown Grocers, Inc.; Town of Wittenberg (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Hometown Grocers, Inc. in Wisconsin seeks a Produce Clerk I to support the Produce Department, handle customer service, restock, and maintain displays.

This part-time, hourly role involves taking orders, labeling, rotating stock, keeping cooler organized, and adhering to safety policies; shifts vary including weekends and holidays.

Candidates should be able to lift up to 50 pounds, work at a fast pace, and provide reliable attendance.

Qualifications

• Excellent customer service and communication skills.
• Ability to follow safety policies and procedures.
• Knowledge of produce handling and FIFO rotation.

Responsibilities

• Provides customer service to guests and assists with locating items.
• Takes orders and special requests, answers calls with proper etiquette.
• Addresses guest concerns and escalates when needed to the Produce Department Manager.
• Stocking and rotating items on display using FIFO, keeping displays tidy.
• Maintain produce cooler and rotate items, keep area clean and organized.
• Record temperatures, fill rotation sheets, and manage shelf/display standards.

Skills

Customer service

Communication

Safety compliance

Inventory & merchandising

Tools

Slicers

Trash compactor

Baler

Job description

Job Summary

Job Title: Produce Clerk I

FLSA Status: Hourly

Reports To: Produce Department Manager

Responsible for working closely with all produce associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.

Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides customer service to guests

• Assist guests with finding items they are looking for on or off the sales floor
• Takes orders and other special requests
• Answers the telephone and assists callers using proper phone etiquette
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to the Produce Department Manager

Stocking and maintaining product levels

• Fill all items on display
• Makes sure products are rotated, using first in first out method
• Follow display standards
• Makes sure the sales floor is clean and tidy; no messes or spills
• Maintaining Produce supplies (i.e. roll bags, twist ties, etc.)

Log Sheets

• Take temperatures of everything regularly
• Fill out rotation sheets daily
• Record shrink daily

Maintain Produce Cooler

• Rotation of items within the cooler, first in-first out method
• Keeping the cooler clean and organized at all times

Product Order

• Responsible for ordering some product (i.e. dips, spices, herbs, etc.)

Other duties as assigned.

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Lifting up to 50 pounds on an occasional basis
• Full range of upper body motion
• Must be able to work at a fast pace
• May be exposed to extreme temperatures

WORK SCHEDULE

• The Produce Clerk is a part-time hourly position, scheduled 28 hours a week or less
• The shift to be worked will vary, including weekdays, weekends, and holidays