Produce Clerk

Kroger Rochester Hills; Michigan; On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery store is seeking a Produce Clerk in Michigan. The role focuses on delivering exceptional customer service and ensuring quality produce. Responsibilities include customer interaction, product knowledge, and maintaining a safe environment. Ideal candidates should be dedicated to creating a welcoming atmosphere and supporting team goals.

Qualifications

• Able to create an outstanding customer experience.
• Knowledge of products sold in the department.
• Positive attitude and ability to work in a team.

Responsibilities

• Assist with the preparation of produce platters/trays.
• Promote trust and respect among associates.
• Review/inspect products for quality and freshness.

Skills

Customer Service

Product Knowledge

Safety Awareness

Teamwork

Job description

Position Title: Produce Clerk
Department: Produce
Position Reports To: Store Management

Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean
environment that encourages our customers to return. Assist the department manager in reaching sales and profit
goals established for the department, and monitor all established quality assurance standards. Embrace the Customer
1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values
of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering
• questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and
• make suggestions about products.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get the products they want and need.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store
• management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store
• manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.