Produce Associate – Customer Experience Specialist

The Kroger Co.; Acworth (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Acworth, GA is hiring for a Retail Associate to deliver an outstanding customer experience, maintain a safe store, and assist the department manager in achieving sales goals.

You will uphold our Customer 1st strategy and Kroger values, including respect, integrity and safety. As part of the role, you will answer questions about products, stock and label merchandise, assist with produce prep, and keep aisles clean and well-organized while promoting corporate brands and seasonal

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products in the department and store.
• Gain knowledge of products and respond to questions with recommendations.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to ensure customers get what they want and need.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take action as needed.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Ensure proper temperatures in cases and coolers, and maintain temperature logs.
• Reinforce safety programs and identify unsafe conditions.
• Practice preventive maintenance and notify management of repairs.
• Notify management of accidents.
• Report safety risks, theft, or fraud to store management.
• Work cooperatively in a fast-paced environment and manage conflicts professionally.
• Follow directions and seek help to resolve issues.
• Provide support with minors, individuals with special needs, and older adults as needed.
• Perform essential functions with or without reasonable accommodation.

Skills

Customer service

Communication skills

Stress management

Basic math

Job description

The Kroger Co. in Acworth, GA is hiring for a Retail Associate to deliver an outstanding customer experience, maintain a safe store, and assist the department manager in achieving sales goals.

You will uphold our Customer 1st strategy and Kroger values, including respect, integrity and safety. As part of the role, you will answer questions about products, stock and label merchandise, assist with produce prep, and keep aisles clean and well-organized while promoting corporate brands and seasonal