Prod Compliance Specialist I, RISC Ops - VAR (1038)

Amazon; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Process Expert to enhance product compliance through data analysis and collaboration. The role involves monitoring safety data, managing quality standards, and mentoring teams to improve efficiency. Ideal candidates will possess strong collaborative skills and familiarity with SQL, MS Excel, and Outlook. Join a dynamic culture focused on delivering the best results for customers.

Qualifications

• Experience coordinating with stakeholders for at least 1 year.
• Prior experience in people management as a team lead preferred.

Responsibilities

• Monitor data sources for unsafe products.
• Manage quality standards of processes.
• Mentor Quality leads and global teams.

Skills

Collaboration

Data Analysis

Tools

SQL

MS Excel

Outlook

Job description

Your job responsibilities as a Process Expert would include:

1. Proactively monitor internal and external data sources to identify, investigate, and action potentially unsafe products before our customers are harmed.
2. Serve as a designated specialist within the Regulatory, Intelligence, Safety, and Compliance (RISC) area, acting as a point of contact and process expert for colleagues.
3. Coordinate and implement all areas of the RISC Program in collaboration with the Program Team.
4. Work with Amazon’s Compliance team to execute strategy, seek automation opportunities, and leverage technologies.
5. Communicate professionally with internal and external partners (operations, technical, and program teams) throughout the RISC process.
6. Partner with key stakeholders to define, identify, and influence the development of new initiatives within the RISC Compliance Program.
7. Create best practices by proposing improvement ideas.
8. Collaborate with Amazon’s internal technology teams to support the development of scalable, creative, and best-in-class business processes.
9. Leverage data to continuously improve Product Compliance at Amazon.

Key Performance Areas:

1. Support the design, implementation, and tracking of RISC’s compliance program.
2. Manage quality standards of the processes.
3. Mentor and guide Quality leads, Process Experts, and global operational teams to manage quality, improve process efficiency, and minimize variation. Design and deliver training to the team.
4. Own and deliver RISC performance metrics.

Key job responsibilities:

1. Support the design, implementation, and tracking of RISC’s compliance program.
2. Manage quality standards of the processes.
3. Mentor and guide Quality leads, Process Experts, and global operational teams to manage quality, improve process efficiency, and minimize variation. Design and deliver training to the team.
4. Own and deliver RISC performance metrics.
5. Proficiency in Outlook and MS Excel is advantageous.
6. Demonstrated collaborative skills and ability to work well within a team, including adherence to core values and a dynamic corporate culture.
7. Experience coordinating and collaborating with other teams and stakeholders for at least 1 year.
8. Familiarity with SQL.
9. Prior experience in people management as a team lead is preferred but not mandatory.

Basic skills/qualification:

• Proficiency in Outlook and MS Excel is advantageous.
• Strong collaborative skills and ability to work well within a team, aligned with core values and a dynamic culture.
• Experience coordinating and collaborating with internal and external stakeholders for at least 1 year.
• Familiarity with SQL.
• Prior experience in people management as a team lead is preferred but not mandatory.

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