Procurement Operations Specialist

WGU; Raleigh (NC); On-site; USD 55,000 - 79,000; Full time

Job summary

WGU in Raleigh, North Carolina, is seeking a Procurement Operations Specialist to support end-to-end procure-to-pay processes, working closely with stakeholders, suppliers, and internal teams to ensure smooth purchasing and payment workflows.

The role emphasizes accuracy, compliance, and high-quality procurement operations, with responsibilities ranging from supplier registrations to resolving invoice discrepancies, while providing guidance and training.

Qualifications

• High school diploma and 3 years' procurement or supply chain experience.
• At least 1 year executing procure-to-pay processes.
• Strong communication with stakeholders and suppliers.
• Knowledge of procurement processes and P2P workflows.
• Detail-oriented with solid organizational skills.
• Proficient in Microsoft Excel and Word.
• Bonus points for CPSM/CPIM or ERP experience.

Responsibilities

• Execute supplier registrations in compliance with policies.
• Process purchase requisitions and orders within SLAs.
• Investigate and resolve invoice discrepancies with Accounts Payable.
• Provide guidance and training on procurement processes and tools.
• Maintain procurement systems and punchout catalogs.
• Monitor procurement inbox and route inquiries.
• Review and reconcile procurement card transactions with stakeholders.

Skills

Strong communication

Attention to detail

Organizational skills

Adaptability

Excel proficiency

Education

High school diploma

Tools

Workday

Procurement tools

Job description

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Services 208

Pay Range: $26.29 - $38.12

Job Description

Join our team and play a key role in delivering efficient, compliant, and high-quality procurement operations. As a Procurement Operations Specialist, you will support the end-to-end procure-to-pay process and partner closely with stakeholders, suppliers, and internal teams to ensure smooth purchasing and payment workflows.

What You’ll Do

• Execute supplier registration processes, ensuring all records are accurate, complete, and compliant with policies
• Process purchase requisitions and purchase orders within defined service levels and quality standards
• Investigate and resolve invoice and purchase order discrepancies in collaboration with Accounts Payable, stakeholders, and suppliers
• Provide guidance, support, and training to stakeholders and suppliers on procurement processes and tools
• Maintain procurement systems and tools, including punchout catalogs and third-party ordering sites, ensuring data integrity and timely updates
• Monitor procurement inbox and respond to or route inquiries related to assigned responsibilities
• Review and reconcile procurement card transactions, working with stakeholders to verify spend accuracy

What You’ll Bring

• High school diploma + 3 years' experience in procurement or supply chain management including 1 year of experience executing the procure-to-pay process and using related systems
• Strong communication skills with the ability to interact professionally with stakeholders, suppliers, and cross-functional partners
• Knowledge of procurement processes, systems, and procure-to-pay workflows
• High attention to detail with a focus on accuracy and quality
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• Ability to quickly learn processes and adapt in a fast-paced environment
• Proficiency in Microsoft Office Suite, especially Excel and Word

Bonus Points

• Experience with procurement or ERP systems such as Workday or other e-procurement tools
• Basic accounting knowledge
• Professional certification in procurement or supply chain (CPSM, CPIM, or similar)

Experience in Lieu of Education

Equivalent relevant experience performing the essential functions of this role may substitute for education requirements. Typically, one year of relevant experience is considered equivalent to one year of education.

Interview Process

• Introductory call
• Hiring manager interview
• Hiring manager's manager interview

Location

This is a full-time, in-office position at WGU's office in Raleigh, North Carolina.

Visa Sponsorship

While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no