Procurement Operations Architect

Western Carolina University; Cullowhee (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Western Carolina University seeks an Associate Director of Procurement Operations to lead and optimize its procurement systems, including Jaggaer, P‑Card, WORKS, and Banner Purchasing module. The role drives policy compliance, reporting, and training, while supervising staff and coordinating with internal and external partners to ensure efficient, reliable operations.

The position requires a strong background in university procurement practices, excellent analytical skills, and the ability to

Qualifications

• Thorough knowledge of procurement practices and State/university requirements.
• Ability to administer configurations, user access, workflows, supplier data, and transactions.
• Ability to analyze purchasing activity and troubleshoot issues; coordinate resolutions.
• Ability to communicate policies and develop training for varied audiences.

Responsibilities

• Oversees procurement systems configuration and maintenance.
• Manages supplier enablement and transaction processing.
• Ensures policy compliance and produces reports and analysis.
• Provides training and support for campus users; leads continuous-improvement efforts.
• Supervises at least one support staff member in purchasing processes.

Skills

Procurement systems

Leadership

Policy compliance

Analytical thinking

Communication

Education

Bachelor's degree; or Associate's degree with related experience

Tools

Jaggaer

Banner Purchasing Module

P-Card program

WORKS

Job description

Western Carolina University seeks an Associate Director of Procurement Operations to lead and optimize its procurement systems, including Jaggaer, P‑Card, WORKS, and Banner Purchasing module. The role drives policy compliance, reporting, and training, while supervising staff and coordinating with internal and external partners to ensure efficient, reliable operations.

The position requires a strong background in university procurement practices, excellent analytical skills, and the ability to