Procurement Manager

Capital Factory; Somerville (MA); On-site; USD 108,000 - 120,000; Full time

Job summary

SmartBear, headquartered in Somerville, MA, is hiring a Procurement Manager to own and optimize centralized procurement, vendor relationships, and strategic sourcing across the business. You will partner with Finance, Legal, and Information Security to ensure compliant spend and strong supplier controls.

The role requires 5–7 years in procurement, strong negotiation skills, and experience with technology/SaaS procurement.

Qualifications

• A Bachelor’s or Associate’s degree; professional procurement training or certification such as CPM or CPSM is preferred.
• 5–7 years of progressively responsible procurement experience with a track record of accomplishments, preferably including significant technology and SaaS procurement experience.
• Strong commercial and negotiation skills, including experience negotiating pricing, payment terms, SLAs, renewal provisions, and other contractual terms.
• Experience developing and improving procurement processes, policies, controls, and supporting technology in a growing organization.
• Strong relationship-building and communication skills, with the ability to partner effectively across functional areas and with external suppliers.
• Strong analytical, problem-solving, and attention-to-detail skills, with demonstrated success in a collaborative, fast-growing environment and a high degree of motivation, responsibility, and flexibility.

Responsibilities

• Oversee and support the procurement process, ensuring a streamlined and compliant approach to buying and using goods and services; educate end users and requisitioners on policy, process, and tools, and ensure appropriate input from Compliance, Legal, and Information Security.
• Partner closely with internal stakeholders to understand evolving requirements and ensure procurement strategies and supplier options effectively support business needs.
• Build and maintain strategic vendor relationships from onboarding through renewal, with a focus on competitive pricing, quality, timely delivery, and responsive service.
• Support functional leaders and, when appropriate, lead negotiations to secure favorable pricing, payment terms, service levels, renewal provisions, and other contractual terms; perform contract reviews and cost analyses to maximize value.
• Collaborate with IT and Finance on usage optimization, budgeting, forecasting, spend reporting, accruals, and financial planning related to third-party spend.
• Use spend analysis and market research to identify new vendors, geographies, and procurement channels while strengthening compliance, mitigating third-party risk, and continuously improving procurement processes and technology.

Skills

Procurement

Negotiation

Vendor management

Cost analysis

Policy adherence

Education

Bachelor’s or Associate’s degree

Tools

CPM or CPSM certification

Job description

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.

SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com, or follow us on LinkedIn, X, and Reddit.

At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.

Procurement Manager

• Own SmartBear’s centralized procurement function as an individual contributor, partnering across the business to create a streamlined, compliant purchasing experience.
• Maximize the value of vendor relationships through strategic sourcing, negotiation, contract management, spend analysis, and usage optimization.
• Partner with Finance, Legal, Information Security, and business stakeholders to manage third-party spend, strengthen controls, and mitigate supplier risk.

About the Role

• Oversee and support the procurement process, ensuring a streamlined and compliant approach to buying and using goods and services; educate end users and requisitioners on policy, process, and tools, and ensure appropriate input from Compliance, Legal, and Information Security.
• Partner closely with internal stakeholders to understand evolving requirements and ensure procurement strategies and supplier options effectively support business needs.
• Build and maintain strategic vendor relationships from onboarding through renewal, with a focus on competitive pricing, quality, timely delivery, and responsive service.
• Support functional leaders and, when appropriate, lead negotiations to secure favorable pricing, payment terms, service levels, renewal provisions, and other contractual terms; perform contract reviews and cost analyses to maximize value.
• Collaborate with IT and Finance on usage optimization, budgeting, forecasting, spend reporting, accruals, and financial planning related to third-party spend.
• Use spend analysis and market research to identify new vendors, geographies, and procurement channels while strengthening compliance, mitigating third-party risk, and continuously improving procurement processes and technology.

We are looking for you if you have:

• A Bachelor’s or Associate’s degree; professional procurement training or certification such as CPM or CPSM is preferred.
• 5–7 years of progressively responsible procurement experience with a track record of accomplishments, preferably including significant technology and SaaS procurement experience.
• Strong commercial and negotiation skills, including experience negotiating pricing, payment terms, SLAs, renewal provisions, and other contractual terms.
• Experience developing and improving procurement processes, policies, controls, and supporting technology in a growing organization.
• Strong relationship-building and communication skills, with the ability to partner effectively across functional areas and with external suppliers.
• Strong analytical, problem-solving, and attention-to-detail skills, with demonstrated success in a collaborative, fast-growing environment and a high degree of motivation, responsibility, and flexibility.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact. We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive. Your SmartBear total rewards compensation package includes base salary and may also include a performance bonus plan. The base salary range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.

Estimated Base Salary Range: $108,000 USD - $120,000 USD