Processing Assistant IV (PAIV)

Adult Correction; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

The North Carolina Department of Health and Human Services is seeking an Administrative Specialist I (S) to provide administrative support to a team of counselors and paraprofessionals in the Wilson office. The role processes client invoices, purchase orders, answers phones, greets visitors, and handles new client referrals.

The position is funded in part through federal funds and offers a structured government work environment with opportunities in public service and collaboration with the

Qualifications

• Knowledge or experience working with a team.
• Demonstrated experience performing routine office support functions.
• Demonstrated experience working with the public.

Responsibilities

• Provide administrative support to six counselors and other paraprofessionals and support staff in the office.
• Process all client-related invoices and purchase orders under the direction of the counselors.
• Answer the phones and greet individuals who come into the office.
• Process new client referrals.
• Open the office for business promptly each morning.
• Close the office for business at the end of each day.

Job description

Agency

Dept of Health and Human Services

Division

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title

Administrative Specialist I (S)

Position Number

60054558

Grade

NC08

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The primary purpose of this position is to provide administrative support to managerial, supervisory, professional and para-professional staff located in this office for the purpose of assisting eligible persons with disabilities to achieve identified goals.

• The position is located in the Wilson office and provides direct and indirect clerical assistance to six counselors and other paraprofessionals and support staff in the office.
• The position processes all client-related invoices and purchase orders under the direction of the counselors.
• It is responsible for answering the phones and greeting individuals who come into the office.
• The position is responsible for processing new client referrals.
• Opening the office for business promptly each morning.
• Closing the office for business at the end of each day.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $39,244.00-$68,679.00

Recruitment Range: $39,244.00-$49,000.00

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end date

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

• Knowledge or experience working with a team.
• Demonstrated experience performing routine office support functions.
• Demonstrated experience working with the public.

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information :

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.