Processing Assistant III - Beaufort County Health Department

Beaufort; Washington (NC); On-site; USD 36,000 - 42,000; Full time

Job summary

Beaufort County Health Department is seeking a Processing Assistant III to support client access to services. You will register clients, determine eligibility for programs, and schedule appointments using the EHR system, while providing essential clerical support and processing monthly statements.

Responsibilities include answering calls, assisting with client checkout, and maintaining accurate records. A high school diploma and one year of clerical experience are required; familiarity with EHR

Qualifications

• One year of office assistant/secretarial experience or equivalent training.
• Ability to learn guidelines and use office equipment.
• Basic math for reconciling figures and processing statements.

Responsibilities

• Register clients and determine eligibility for public health programs.
• Schedule appointments using the health department's EHR system.
• Answer incoming calls and assist with client checkout.
• Process monthly client statements, maintain records.

Skills

Office procedures

Proofreading

Record keeping

Customer service

Data entry

Communication

Education

High school diploma

Tools

Electronic Health Records (EHR)

Job description

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Processing Assistant III - Beaufort County Health Department

General Work Description

The primary purpose of this position is to support client access to services within the local health department by registering clients, determining eligibility for public health programs, and scheduling appointments using the department’s Electronic Health Record (EHR) system. This position also provides essential clerical support, including answering incoming calls, assisting with client check-out, and processing monthly client statements.

Knowledge, Skills, and Abilities

• General knowledge of office procedures, methods, and practices.
• General knowledge of and ability to use correct spelling, punctuation, and specialized vocabulary; ability to proofread.
• General knowledge of office accounting and record keeping procedures, mathematics, and their application in the work environment.
• Ability to learn and apply a variety of guidelines.
• Ability to use a variety of office equipment.
• Ability to work with people with courtesy and tact.
• Ability to screen communications based on predetermined guidelines to independently respond or route inquiries.
• Ability to record and compile information based on general guidelines.
• Ability to gather and give information and instructions regarding the work process or procedures.
• Ability to balance and reconcile figures.
• Ability to use office equipment

Qualifications

Graduation from high school and demonstrated possession of the knowledge, skills, and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience.

Other Information

Valid driver's license required. Previous experience in a medical office setting and familiarity with electronic health records (EHR) systems is preferred.

Resumes are not accepted in lieu of county applications. An updated application is required if applicant has applied previously for Beaufort County positions. Applicant must provide complete work history, documentation of all certifications, places and dates of employment and hours worked.

BEAUFORT COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER.

CRIMINAL BACKGROUND CHECK, AND/OR NCSBI FINGERPRINT-BASED CRIMINAL HISTORY RECORD CHECK, DRIVING RECORD CHECK, AND PRE-EMPLOYMENT DRUG SCREEN REQUIRED.