Processing Assistant III

Health & Human Services; Cleveland (OH); Hybrid; USD 31,000 - 51,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation and leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) Division of Child and Family Well-Being is seeking an Administrative Associate II to provide clerical, data entry and billing support for the CDSA network in Shelby, NC. This 80% position offers flexible remote or onsite work arrangements and entails assisting with office operations and records management.

The role focuses on processing client records, maintaining databases, and supporting team activities across programs, with a

Qualifications

• High school diploma or GED and one year of administrative experience; or an equivalent combination of education and experience.

Responsibilities

• Process client medical records and data entry into various computer systems and billing.
• Support personnel records and human resources activities.
• Assist with facilities management, motor fleet activities, and equipment maintenance.
• Provide reception area support as needed.

Skills

Database proficiency

Medical records

Team player

Attention to detail

Second language

Education

High school or GED + 1 year experience

Job description

Agency Dept of Health and Human Services Division Child and Family Well Being Job Classification Title Administrative Associate II (S) Position Number 60040251 Grade NC02

About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work The North Carolina Early Intervention Branch (NCEI) is a part of the Division of Child and Family Well Being. It is the lead agency for the N.C. Infant-Toddler Program (ITP), which provides supports and services for families and their children, birth to three who have developmental delays and/or disabilities. Research shows that birth to three is a critical time frame for working with families to support their competence and confidence as their child’s best teacher because of what we know about brain development. This early learning offers a window of opportunity to make a positive difference in how a child develops and learns. The Children's Developmental Services Agencies (CDSAs), the local lead agencies that implement the ITP across North Carolina, work with local service providers to help families help their children succeed. The primary purpose of this position is to provide a variety of business and clerical support functions that allow the CDSA to maximize agency revenues, staff efficiency and comply with state and federal requirements. This position serves as a member of a team with shared work responsibilities involving processing of client medical records, data entry into various computer systems and databases and billing. Some work with personnel records and human resource activities. Although located primarily in Shelby, the position may also provide office support remotely or onsite for satellite locations, assist with facilities management, motor fleet related activities, equipment maintenance and provide support to direct care staff. This position will provide as‑needed assistance in the reception area, which includes greeting clients and answering telephone calls.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $31,200 -$51,249

Recruitment Range: $31,200 -$31,664

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

• Must demonstrate knowledge and use of a variety of database programs.
• Must demonstrate experience with medical record electronic and hard chart records.
• Demonstrate the skills to work on a team.
• Must show or demonstrate organization and attention to detail.
• Fluency in a second language.

Physical Requirements

Must have valid driver’s license to travel around the Shelby CDSA catchment area (Cleveland, Gaston, Lincoln, Polk, and Rutherford). Some moderate lifting may be required.

Although located primarily in Shelby, the position may also provide office support remotely or onsite for satellite locations, assist with facilities management, motor fleet related activities, equipment maintenance and provide support to direct care staff.

Location: Shelby, NC (Flexible remote or onsite)

This is an 80% position, 32 hours M-F.

Posting closes at 11:59 p.m. the night before the end date.

About the NC Division of Child and Family Well-Being:

The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina’s children growing up safe, healthy, and thriving in nurturing and resilient families and communities.

Compensation and Benefits:

Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).

Employees also receive paid vacation, sick, and community service leave.

In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.

Minimum Education and Experience

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.