Process Transformation Analyst (Contract)

Randstad USA; New York (NY); On-site; USD 83,000 - 91,000; Part time

Job summary

Randstad Digital in New York, New York is seeking a Process Analyst to join the Business Transformation team on a contract basis. You will work with internal clients and lead process migration and re-engineering projects, with autonomy and a focus on measurable improvements.

The role requires strong analytical skills, knowledge of BPM and Lean/Six Sigma, and the ability to document requirements, facilitate training, and support implemented solutions.

Qualifications

• Bachelor's degree required; six years of relevant work experience.
• Experience with process improvement and BPM in wealth management or related field.
• No licenses or certifications required.

Responsibilities

• Work hands-on with internal clients and stakeholders to understand business policies, processes, controls, and procedures
• Gather process information through interviews, observations, surveys, and workshops
• Facilitate brainstorming sessions to identify opportunities for improvement
• Capture and analyze process data to identify problems and establish baseline metrics
• Propose recommendations for process improvement by leveraging Lean and Six Sigma
• Document business and technical requirements for desired process solutions
• Facilitate and participate in user testing to ensure process solutions are accurate and stable
• Lead in preparing and delivering user training for process solutions
• Provide ongoing support for implemented solutions, including maintenance and enhancements

Skills

Analytical mind

Resolve problems

Business Transformation

Innovative

Education

Bachelor's degree

Tools

Microsoft Office

Visio

PowerPoint

Outlook

Change Management

Job description

Randstad Digital in New York, New York is seeking a Process Analyst to join the Business Transformation team on a contract basis. You will work with internal clients and lead process migration and re-engineering projects, with autonomy and a focus on measurable improvements.

The role requires strong analytical skills, knowledge of BPM and Lean/Six Sigma, and the ability to document requirements, facilitate training, and support implemented solutions.