Process Technician - Systems Support 1032H-1

E Ink Corp.; Billerica (MA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401k match

20 PTO days

Vision/dental on first day

Bonus program

Job summary

E Ink is seeking a Process Technician for the Systems Support team in Billerica. You will perform day-to-day chemical/fabrication processes in a research lab, manage parts inventory, fabricate minor assemblies, and help gather data for chemical batches.

Strong attention to detail and collaboration are essential. The role requires safety-conscious work, the ability to follow batch instructions, and effective communication with scientists and engineers in a fast-paced environment.

Qualifications

• High School Diploma with 6 months to 2 years of work experience.
• Computer literate and familiar with Microsoft Office suite.
• Able to read, write, and speak English.

Responsibilities

• Execute various batch processes within the benchtop research arena.
• Handle chemical materials in accordance with safety guidelines.
• Accurately execute batch run sheets with researchers and engineers.

Skills

Strong communication

Multitasking

Attention to detail

Verbal and written communication

Team player

Education

High School Diploma

Tools

Microsoft Office

Job description

Process Technician - Systems Support 1032H-1

Job Category: Operations

Requisition Number: PROCE002798

• Posted : March 26, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Team up with the most innovative company where Imagination becomes reality! E Ink is the originator, pioneer, and commercial leader in ePaper technology. The Billerica Research & Development team is thriving and growing as we help develop products that are changing how people access information every day. We are seeking qualified candidates who are self-driven, looking to advance their career and become a high-impact player on a team.

Based on technology from MIT’s Media Lab, E Ink has transformed and defined the eReader market. Its Electrophoretic Display products make it the worldwide leader for ePaper. The Company’s corporate philosophy aims to deliver revolutionary products, user experiences and environmental benefits through advanced technology development.

Our diversity of people, backgrounds, experiences, thoughts and perspectives is fostered to create an inclusive work environment. Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters strong employee engagement, teamwork, safety and wellness.

We offer a competitive/generous benefits package that fits the needs of our employees. It includes health, dental, vision, wellness programs, employee discounts, 401k matches, ongoing development, advancement opportunities and more. This position is also eligible for our bonus program. (see E Ink │ Our Company)

About the position:

The Process Technician is responsible for performing day-to-day chemical/fabrication processes in a research lab environment. They will organize and maintain the parts inventory, fabricate minor assemblies, and provide basic guidance to others regarding component use. They will also contribute to the completion of and data-gathering related to chemical batch execution. With high attention to detail, the ideal candidate exhibits strong problem-solving and communication skills, as well as have a team player mentality, and strong awareness of safety guidelines.

Job Responsibilities

• Execute various batch processes within the benchtop research arena
• Handle specific chemical materials in accordance with proper safety guidelines
• Accurately execute batch run sheets in a safe and efficient manner in conjunction with research scientists and engineers
• Interface with electronic and process equipment to perform the various operations within the lab and facilities environment
• Participate and engage in all aspects of the Technician Certification Program
• Don appropriate process Personal Protective Equipment (PPE) including, but not limited to, fire resistant clothing, steel toed shoes, nitrile gloves, and respirator
• Work collaboratively in a team-based operation requiring cooperative co-worker engagement

Shift is Sunday - Wednesday 6:00 am - 4:30 pm

Skill Requirements

• High School Diploma with 6 months to 2 years of work experience
• Computer literate and familiar with Microsoft Office suite
• Self-motivated and flexible and versatile to adapt to changes
• Ability to multitask with precision and attention to detail
• Ability to meet deadlines with minimal supervision
• Strong verbal and written communication skills
• Able to read, write, and speak English
• Ability to lift and maneuver objects weighing < 48 pounds
• Able to remain in a stationary position for the majority of a 10 hour workday
• Fine motor skills to accommodate accurate material compounding and delicate lab equipment

Preferences

• Experience in a chemical manufacturing environment
• Previous knowledge of safe practices and OSHA requirements
• Waste water processing experience
• Experience with ISO-9001 and GMP guidelines
• Medical, dental and vision on 1st day
• Company 401K match
• 20 PTO days
• Generous sick leave policy
• Casual day-to-day work environment
• Hybrid/flexible work environment (for some positions)

E Ink is committed to a diverse and inclusive workforce. E Ink is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, gender, identity, sexual orientation, veteran’s status, disability, age, or on any basis prohibited by federal and state law.

Salary Range Disclosure: The hourly range for this position is $20 to $27, not including any variable pay. The total compensation package may include performance-based incentives, discretionary bonuses, and other variable pay components. The salary range for this position reflects a reasonable estimate at the time of posting and may vary based on factors such as experience, skills, education, certifications, and location.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.