PROCESS SUPPORT SUPERVISOR.COUNTY CLERK

Dallas County; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Dallas County is looking for a PROCESS SUPPORT SUPERVISOR.COUNTY CLERK to oversee clerical support staff and enhance service efficiency. The role involves training staff, managing workflows, and ensuring compliance with laws and procedures. This full-time position offers an opportunity to contribute to government administration in a dynamic environment, requiring strong communication skills and relevant experience.

Qualifications

• One year of relevant experience required.
• Proficiency in standard software applications preferred.
• Effective communication and ability to maintain confidentiality are crucial.

Responsibilities

• Supervising clerical staff for document processing and customer service.
• Training staff and providing feedback on their performance.
• Researching complex issues and assisting management with employee matters.

Skills

Effective communication skills

Ability to maintain confidentiality

Knowledge of Criminal Court procedures

Proficiency in standard software applications

Education

Associate’s degree or equivalent

Job description

Join to apply for the PROCESS SUPPORT SUPERVISOR.COUNTY CLERK role at Dallas County.

This position involves supervising clerical support staff, managing workflow, training, and performance monitoring to ensure efficient service delivery.

Responsibilities include:

• Supervising clerical staff in tasks like document processing, record keeping, and customer service.
• Training staff, delegating tasks, evaluating performance, and providing feedback.
• Researching and resolving complex issues, auditing work, and responding to inquiries.
• Assisting management with employee issues, leave management, performance appraisals, and staff recommendations.
• Staying updated on laws, policies, and procedures, recommending changes, and helping set goals.

Qualifications:

• Associate’s degree or equivalent with one year of relevant experience.
• Proficiency in standard software applications, effective communication skills, ability to maintain confidentiality, and knowledge of Criminal Court procedures preferred.

Physical requirements: Standard office environment; ability to sit, stand, walk, and lift up to 25 lbs.

Additional details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Government Administration