Process Specialist, Personal Care Services

AccentCare; San Diego, California, City of Schenectady (CA, MO, NY); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Process Specialist in California, where you'll play a vital role in enhancing quality management and care delivery in the healthcare sector. This position offers the chance to work collaboratively with corporate staff and agency personnel, ensuring compliance with industry standards while promoting best practices in patient care. You'll be integral in developing standardized procedures and serving as a liaison between state regulators and corporate teams. Embrace a culture that values diverse perspectives and empowers you to make a difference in the lives of patients and their families. This is an exciting opportunity to grow in a supportive and inclusive environment.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Paid Holidays

Professional Development

401(k) Matching

Flexible Spending Accounts

Health Savings Accounts

Qualifications

• 5+ years of health care experience with 2+ years in Personal Care Services.
• Knowledge of regulatory standards for Personal Care Services.

Responsibilities

• Assist in planning and implementing quality management and care delivery.
• Ensure compliance with state, federal, and accreditation standards.

Skills

Health Care Experience

Personal Care Services Experience

Microsoft Office

Regulatory Standards Knowledge

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

Find Your Passion and Purpose as a Process Specialist PCS-Remote California

Reimagine Your Career in Corporate Healthcare

As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it's really special to be a part of our patient's health journey and create incredible memories while providing world-class patient care.

#AC-BO

Offer Based on Years of Experience

Must reside in the state of California

What You Need to Know

The PCS Process Specialist is responsible for assisting in planning, organizing, and implementing quality management and care delivery. Ensures compliance with state, federal, and accreditation standards. The PCS Process Specialist promotes commitment to the corporate and subsidiary standards, policies, and procedures. The position assists in the monitoring of processes and the establishment of procedures to reduce identified problem areas; in clinical standardization for effective and appropriate reimbursement practices for the AccentCare PCS service line. The PCS Process Specialist works with corporate staff, agency personnel, and reimbursement personnel to assure consistent performance of practice across the division and advises or recommends solutions, utilizing knowledge of theory, principles, or technology.

• Provides leadership and support within the assigned areas of responsibility.
• Assists agencies in maintaining standardized procedures that provide for an independent, impartial, and objective system of surveys, quality audits, and reviews for use by the Operations and AccentCare managers as appropriate.
• Assists in developing standardized, pro-active survey, quality audit, and review procedures, data collection tools, and reporting and follow-up processes for standard surveys and reviews.
• Serves as liaison between state regulators, offices, and corporate staff.
• Serves as a resource for locations and identifies corporate resources and support for agency staff.
• Instructs agency personnel regarding compliance standards and best practices in the generation of appropriate, accurate, and thorough documentation of client care.
• Ensures timely and accurate reporting and responses to compliance-related issues and assists in monitoring the implementation of corrective action plans related to such issues.

Our Investment in You

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development
• Company-matching 401(k)
• Flexible spending and health savings accounts

Qualifications

Be the Best Process Specialist PCS You Can Be

If you meet these qualifications, we want to meet you!

• Bachelor's degree preferred
• Minimum 5 years of health care experience
• Minimum 2 years of Personal Care Services experience within Hospice or Home Health required
• Computer literate: working knowledge of Microsoft Office (Word, Excel, PowerPoint)
• This position may require proof of the COVID-19 Vaccination as a condition of employment
• Knowledge of regulatory standards for the Personal Care Services or Medical Home Care industry

Come As You Are

At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. We are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.

AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees, focusing on the underrepresented and marginalized. We offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.