Process Optimization Engineer

ITG Brands, LLC; Greensboro (NC); On-site; USD 104,000 - 138,000; Full time

Job summary

ITG Brands in Greensboro, NC, is seeking a Process Engineering/Training Specialist to eliminate losses in the production line, improve OEE, reduce waste, and ensure quality across the line. You will lead startups, qualification activities (IQ/OQ/PQ), and develop SOPs for new initiatives.

Spend over 70% on the production floor, mentor apprentices, coordinate resources, and provide structured feedback to design and engineering.

Qualifications

• Associate’s degree in Mechatronics Engineering, Electronic, Electromechanics, or equivalent experience.
• Recently graduated is an option.
• 1-5 years of experience in manufacturing, process engineering, quality engineering, or related fields.

Responsibilities

• Organizes IOS workshops schedule and Agenda.
• Plans and Schedule the training program.
• Synchronizes resources: Training window-Trainers-Materials-Machine availability and apprentices.
• Certification processes coordination.
• Create operating principles for line training.
• Lead the Finished Product Quality (FPQ) Daily Management System for quality factors.
• Own process centerline compliance for all Q-Factor standards.
• Lead Startups and New Initiatives Qualification including IQ, OQ, and PQ.
• Coordinate resources to develop standards for new initiatives (SOPs, critical maintenance procedures, Q-Factor audits, troubleshooting guides, skills matrices, step-up cards).
• Lead chronic loss elimination across waste, scrap, quality incidents, and consumer claims.
• Build team capability in technical troubleshooting for process failures.
• Manage rapid changeover methodology for brand changes.
• Own standardized equipment and the change management system for the assigned process.
• Serve as engineering’s primary point of contact for technology and platform-related topics.
• Provide structured feedback to design and engineering.
• Maintain a comprehensive Loss Map related to this role.

Skills

Lead cross-functional teams

Excellent communication and documented

Prioritize effectively in high-speed制造

Education

Associate’s degree in Mechatronics Engineering, Electronic, Electromechanics, or equivalent experience

Recently graduated is an option

1-5 years of experience in manufacturing, process engineering, quality engineering, or related fields

Job description

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

- JOB SUMMARY

Eliminate Losses in the supply chain, OEE, Waste, Quality, speed, brand and reduce Tobacco/NTM waste through structured root cause analysis & standardization.

Results

• Overall Equipment Efficiency improvement through reduction of quality defects, rate losses, process centerline deviations, minor stops, and changeover losses
• Product Quality Measures (consumer complaints, product and package defects)
• Waste minimization through scrap reduction and improved process stability

- WHAT YOU WILL DO

Responsibilities:

• Organizes IOS workshops schedule and Agenda
• Plans and Schedule the training program
• Synchronizes resources: Training window-Trainers-Materials-Machine availability and apprentices
• Certification processes coordination
• Create operating principles for line training.
• Lead the Finished Product Quality (FPQ) Daily Management System for quality factors.
• Own process centerline compliance for all Q-Factor standards.
• Lead Startups and New Initiatives Qualification including IQ, OQ, and PQ.
• Coordinate resources to develop standards for new initiatives (SOPs, critical maintenance procedures, Q-Factor audits, troubleshooting guides, skills matrices, step-up cards).
• Lead chronic loss elimination across waste, scrap, quality incidents, and consumer claims.
• Build team capability in technical troubleshooting for process failures.
• Manage rapid changeover methodology for brand changes.
• Own standardized equipment and the change management system for the assigned process.
• Serve as engineering’s primary point of contact for technology and platform-related topics.
• Provide structured feedback to design and engineering.
• Maintain a comprehensive Loss Map related to this role.

Training / Skills – Category A:

• Machine Safety – Job Safety Analysis
• FPQ, Centerlines, Q-Factors
• Centerlines Daily Management System
• Tobacco and material waste reduction
• Chronic loss elimination, RCA, Focused Improvement
• Validation: IQ / OQ / PQ

Training / Skills – Category B:

• Ability to provide structured feedback to design
• Laser Focus Boards
• Reliability Engineering tools (FMEA)
• Autonomous Maintenance (AM) steps

Qualifications

- REQUIRED MINIMUM QUALIFICATIONS:

Skills:

• Ability to lead cross-functional teams
• Excellent communication and documentation skills
• Ability to prioritize effectively in a high-speed manufacturing environment

Education and Experience:

• Associate’s degree in Mechatronics Engineering, Electronic, Electromechanics, or equivalent experience.
• Recently graduated is an option.
• 1-5 years of experience in manufacturing, process engineering, quality engineering, or related fields

Other Expectations

• Spend more than 70% of time on the production floor
• Become the designated process expert for assigned manufacturing area

What We Offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
• Dollar for dollar 401k match up to 6% and 5% annual company contribution
• 15 Company-paid holidays
• Generous paid time off
• Employee recognition and discount programs
• Education assistance
• Employee referral bonus program

Annual Base Salary Range: $103761.00 - $138347.00

Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation.

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

Everyone Belongs

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [e-mail] .

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The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.

All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [e-mail] .

We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice . If you have questions, contact us at [e-mail] .