Process Operator - Cool Whip

Kraft Heinz; Town of Avon (NY); On-site; USD 25,787 - 36,727; Full time

Benefits offered by this job

Paid vacation

Medical, dental, and vision insurance

Health Savings Account (HSA)

Job summary

Kraft Heinz is seeking a Process Operator for Cool Whip production in Avon, NY. The role involves safely operating processing and filling equipment to meet quality and production goals, while adhering to safety, GMP, and HACCP standards.

Candidates should be team-oriented, adaptable, and ready to train on first shift for six weeks. The position offers multiple shifts with overtime as required, focusing on efficiency and continuous improvement.

Qualifications

• Team-oriented and adaptable
• Ability to operate and monitor processing and filling equipment
• Willingness to train on 1st shift for 6 weeks (6:00 AM–2:30 PM)
• Follows GMP, HACCP, and QRMP programs

Responsibilities

• Operate, monitor, and adjust holding, pumping, whipping, and filling equipment
• Safely operate bowl dispensing equipment and fillers
• Understand control systems and jam detection
• Monitor filler beds, respond to alarms, clear jams
• Operate lid handling and weight control systems
• Monitor remelt systems and manage waste carts
• Perform sanitation, CIP cleaning, and follow safety procedures
• Record QC data and maintain production/packaging traceability
• Assist with training and cross-functional audits

Skills

Strong teamwork

Mechanical aptitude

Attention to detail

Verbal and written communication

Time management

Ability to train others

Job description

Job Description

Process Operator – Cool Whip

Location: Avon, NY

Company: Kraft Heinz

Schedule

• Shifts Available: 2nd Shift (2:00 PM–10:30 PM) & 3rd Shift (10:00 PM–6:30 AM)
• Overtime: Mandatory as required
• Training Requirement: Must train on 1st shift for 6 weeks (6:00 AM–2:30 PM)

Position Overview

The Kraft Heinz Company is seeking a Process Operator to support Cool Whip production at our Avon, NY facility. This role is responsible for safely operating processing and filling equipment while maintaining the highest standards of quality, safety, and efficiency. Successful candidates are team-oriented, adaptable, and committed to continuous improvement.

Basic Purpose

Ensure Cool Whip® emulsion is cooled, aged, processed, whipped, filled, lidded, weighed, properly coded, and transferred to packaging safely and efficiently to meet quality and production goals.

Key Responsibilities

Production & Equipment Operation

• Operate, monitor, and make minor adjustments to holding, pumping, whipping, and filling equipment
• Safely operate bowl dispensing equipment and Cherry-Burrell fillers
• Understand control systems, drive power differences, and filler jam detection systems
• Monitor filler beds, respond to alarms, and safely clear jams
• Operate auto lid handling (ALH) systems and perform manual lid loading as needed
• Operate weight control systems in compliance with quality and regulatory guidelines
• Monitor remelt systems and perform thawing when necessary
• Stage and manage remelt waste carts

Sanitation & Cleaning

• Perform scheduled sanitation and CIP (Clean-In-Place) cleaning of processing equipment
• Safely handle and use chemicals
• Complete weekend and changeover cleaning activities, including: fillers, hoppers, manifolds, y-pipes, sparge tubes, hoses, and other equipment
• Conduct floor scrubbing and production-related sanitation tasks
• Maintain clean and organized work areas in compliance with GMP standards

Safety & Compliance

• Follow all safety rules, GMP, HACCP, and QRMP programs
• Adhere to Lockout/Tagout procedures for all applicable equipment
• Wear required PPE (safety shoes, hearing protection, hairnets/beardnets, etc.)
• Identify and report unsafe conditions or defective equipment
• Ensure safety of self and others at all times

Quality & Documentation

• Maintain product quality standards and specifications
• Record QC testing results, downtime, audits, and equipment performance data
• Complete production and packaging traceability documentation accurately
• Understand and follow production schedules
• Follow all OEE (Overall Equipment Effectiveness) reporting requirements

Teamwork & Communication

• Communicate effectively with supervisors and team members regarding production and changeovers
• Assist with training of other employees as needed
• Participate in audits and continuous improvement initiatives

Additional Responsibilities

• Perform preventative maintenance and periodic cleaning tasks
• Support rework activities as assigned
• Move waste, trash, and materials to designated areas
• Complete all other duties assigned by Supervisor or Group Leader

Skills & Qualifications

• Strong teamwork and collaboration skills
• Mechanical aptitude
• Attention to detail
• Effective verbal and written communication
• Time management and ability to follow directions
• Ability to train others

Basic Requirements

• Ability to read, write, and perform basic math calculations
• Demonstrated computer skills
• Ability to work independently and as part of a team

Physical Demands

• Standing up to 12 hours a day
• Lifting/pushing/pulling up to 50 lbs. including overhead work
• Repetitive motion with hands
• Kneeling
• Twisting
• Squatting
• Climbing stairs
• Working in hot and cold environments (40°F–90°F, –35°F)
• Working in loud environments over 85 decibels

Work Environment

• Exposure to high noise levels, chemicals, frozen products, fumes or airborne particles, constant stair climbing, and slippery floors
• Personal Protective Equipment required: safety shoes, hearing protection, safety glasses, gloves, rubber boots, chemical protection, and other PPE

Compensation & Benefits

• Starting Pay: $22.69/hour
• Shift Differential: 2nd Shift +$1.25/hour, 3rd Shift +$2.50/hour
• Paid vacation
• Medical, dental, and vision insurance
• Health Savings Account (HSA) / Health Reimbursement Account (HRA)
• Employee Assistance Program (EAP)
• Company-paid life insurance
• Company-paid short-term disability
• Pet insurance
• 401k Retirement with up to 7% company match

Equal Opportunity Employer

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [e-mail].