Process Manager Operations

Cleveland-Cliffs; New Carlisle (IN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Education assistance

Paid time off

Job summary

Cleveland-Cliffs Tek and Kote in New Carlisle, IN seeks a Process Manager to lead a team of about 20 Operators, driving continuous improvement and ensuring safety. This role focuses on coaching, coordinating tasks, and maintaining high operational standards in a 24/7 plant environment.

You will work to improve processes, track metrics, and collaborate with union representatives while ensuring compliance with safety and environmental guidelines. Strong CMMS and MS Office skills are required.

Qualifications

• Leadership experience in manufacturing and team supervision.
• Ability to communicate across all levels of the organization.
• Proficiency in Microsoft Office applications and CMMS.
• Authorized to work in the United States on a full-time basis.

Responsibilities

• Serve as performance coach and technical advisor to self-directed operations teams.
• Lead a group of approximately 20 Operators and drive continuous improvement.
• Ensure safety compliance and address unsafe conditions promptly.
• Coordinate cross-functional tasks to achieve operational targets.
• Track team metrics and implement corrective actions as needed.
• Collaborate with union representatives and participate in project teams.

Skills

Leadership in manufacturing

Cross-functional communication

CMMS experience

MS Office proficiency

Team leadership

Education

Bachelor’s degree or equivalent experience

Tools

CMMS software

Microsoft Office

Job description

Location: New Carlisle, IN

As a Process Manager at Cleveland-Cliffs Tek and Kote, you are a Team Leader and responsible for leading a group of approximately 20 Operators in all operational activities and driving continuous improvement for their area in the plant. This team leader has sufficient knowledge and experience to resolve complex social and technical problems. The Team Leader takes immediate and appropriate action to correct unsafe conditions, and ensures compliance with safety guidelines, company/department policies and procedures.

The Cleveland-Cliffs New Carlisle Works facility is located in New Carlisle, Indiana, and is a 24/7 operation that produces cold-rolled, hot-dipped galvanized and galvannealed, and electrogalvanized steel coils.

Summary Of Responsibilities

• Serves as performance coach and technical advisor to the self-directed operations teams
• Is passionate about safety and is committed to ensuring their team has the required safety training
• Is fully committed to ensuring complete compliance with all environmental regulations.
• Facilitates continuous improvement for the operating process and ensures these improvements are institutionalized into the team’s standards and procedures
• Prioritizes, aligns, and coordinates operational tasks cross-functionally to ensure the team achieves operational targets
• Tracks team metrics (i.e., absenteeism, overtime, business plan progress) and develops the appropriate corrective measures as needed
• Works efficiently with union team representatives to coach and counsel team members
• Facilitates team meetings and provides information on topics including safety, environmental, quality, budget, or training and ensures appropriate communication is maintained
• Identifies the need for team development (e.g., training, quality systems, operating techniques) and takes appropriate steps to implement development activities
• Recognizes equipment deficiencies and works to improve reliability through effective communication and coordination with the Equipment Control maintenance teams
• Participates on project teams within the facility or with vendors to solve problems, improve quality, and reduce costs
• Other duties as assigned

Minimum Qualifications

• Leadership experience in manufacturing
• Ability to effectively communicate across all levels of the organization
• Microsoft Office (Word, Outlook, advanced Excel skills and Power Point)
• Experience using Computerized Maintenance Management System (CMMS)
• Applicants for this position must be currently legally authorized to work in the United States on a full-time basis

Preferred Qualifications

• 3+ years' experience in leading a manufacturing operations team
• Experience working in a union environment
• Bachelor’s degree or equivalent experience
• Experience in the steel or metals industry

Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to [e-mail] or call 1-[phone] and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug‑free workplace and conduct pre‑employment screening as a condition of employment.