Process Manager

LHH; McLean (VA); On-site; USD 104,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K plan

Employee Assistance Program

Job summary

A leading recruitment services firm is seeking a Process Manager in McLean, VA. This role involves overseeing controls processes, resolving complex issues, and providing training to internal customers. The ideal candidate has experience in Risk Management or Audit and is familiar with G Suite. Competitive salary and benefits are offered, including medical and 401K plans.

Qualifications

• Minimum of 2 years of experience in Risk Management or Audit.
• Experience with G Suite.

Responsibilities

• Oversee multiple controls processes and implement process improvements.
• Resolve complex problems and manage escalations.
• Maintain formal process documentation and collaborate on larger initiatives.
• Train internal customers and provide presentations.

Skills

Risk Management

G Suite

Education

High School Diploma or GED

Bachelor’s Degree or military experience

Job description

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This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$104,000.00/yr - $125,000.00/yr

LHH Recruitment Solutions is seeking a Process Manager for our client in McLean, VA. This is an excellent opportunity to join a well-established Financial Services organization. The company utilizes technology and statistical analysis for customized credit card offers and has 750 branches and 2,000 ATMs.

Job Description: General Responsibilities:

• Day to day execution and oversight of multiple controls processes: execute federated controls assigned to the team, monitor, report; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups management; make final recommendations for approval on changes.
• Resolve complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escalate breakdowns in the control process by asking the right questions and identify/involve the right stakeholders to correct breakdowns.
• Can perform well in a fast-paced environment, and manage changing or competing priorities and deadlines.
• Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams) Collaborate on larger initiatives as assigned; May participate in cross-functional project teams, including projects driven by other parts of the organization, to provide input, liaise with training, and partner with groups on execution efforts.
• Provide customer service and training to internal customers on specific processes they manage; may deliver presentations, including up to the executive level.
• Will perform process or parts of the process as needed.

Basic Qualifications:

• High School Diploma, GED or equivalent certification. At least 2 years of experience in Risk Management experience or Audit.
• At least 1 year of experience in G Suite

Preferred Qualifications:

Bachelor’s Degree or military experience. Risk management or Audit certification.

Equal Opportunity Employer/Veterans/Disabled

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Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.