Process Introduction Technician

the LEGO Group; Richmond (VA); On-site; Confidential; Full time

Benefits offered by this job

Headspace app

Wellbeing initiatives and programs

Colleague discount

Bonus scheme

Hybrid work policy (3 days in office)

Job summary

The LEGO Group in Virginia is seeking a Process Engineering Technician to support new product introductions, optimize manufacturing processes, and implement innovative packaging technologies. The role involves validating new products, assisting with process development, and ensuring equipment performance aligns with engineering standards.

You will work closely with engineers and production teams, troubleshoot line issues, maintain records, and contribute to continuous improvement initiatives in

Qualifications

• 3–5 years of manufacturing experience.
• Experience supporting manufacturing processes, production equipment, or engineering operations.
• Working knowledge of process engineering principles and production equipment.
• Experience with HMI interfaces and manufacturing equipment setup.
• Strong mechanical aptitude and problem-solving skills.

Responsibilities

• Support validation of new products, technologies, and first-time production runs.
• Assist engineers in developing, testing, and implementing new or modified production processes, tools, and equipment.
• Support engineering improvement projects and implementation of ECRs.
• Maintain production data, validation records, and line recipe standards.
• Document operational control standards and verify equipment performance against specifications.
• Identify opportunities to improve processes, equipment settings, and efficiency.
• Identify risks and deviations during product and technology introductions.
• Troubleshoot and resolve production line issues to minimize downtime and quality concerns.
• Assist with defining equipment recipes, process qualifications, and production standards for new products.
• Partner with Production and Engineering to support process launches and ongoing performance.

Skills

Manufacturing experience

Process engineering

HMI interfaces

Troubleshooting

Documentation

Job description

Job Description

Are you passionate about manufacturing, process improvement, and bringing new products and technologies to life? As a Process Engineering Technician, you'll work alongside engineers and production teams to support new product introductions, optimize manufacturing processes, and help ensure successful implementation of innovative packaging technologies.

Compensation & Schedule

• Starting Pay $31.60/hr
• Schedule Monday-Friday, 8 00 AM - 4 30 PM

What You'll Do

• Support the validation of new products, technologies, and first-time production runs.
• Assist engineers in developing, testing, and implementing new or modified production processes, tools, and equipment.
• Support engineering improvement projects and implementation of Engineering Change Requests (ECRs).
• Maintain production data, validation records, and line recipe standards.
• Document operational control standards and verify equipment performance against engineering specifications.
• Identify opportunities to improve manufacturing processes, equipment settings, and operational efficiency.
• Identify risks and process deviations during product and technology introductions.
• Troubleshoot and resolve technical production line issues to minimize downtime and quality concerns.
• Assist with defining equipment recipes, process qualifications, and production standards for new products.
• Partner with Production and Engineering teams to support successful process launches and ongoing operational performance.

Basic Qualifications

• 3-5 years of manufacturing experience, or equivalent combination of education and experience.
• Experience supporting manufacturing processes, production equipment, or engineering operations.
• Working knowledge of process engineering principles and production equipment.
• Experience with HMI interfaces and manufacturing equipment setup.
• Strong mechanical aptitude, including spatial reasoning and understanding of basic engineering concepts.
• Experience supporting product qualifications, process validation, or equipment setup activities.
• Strong troubleshooting and problem-solving skills.
• Ability to communicate technical information effectively to both technical and non-technical team members.
• Ability to work both at a computer and on the manufacturing floor as business needs require.
• Strong written communication, organization, and documentation skills.

Preferred Qualifications

• Experience in Mechatronics or Automation Technology.
• Packaging or packing manufacturing experience.
• Experience supporting new product introductions (NPI).
• Experience working in highly automated manufacturing environments.
• Demonstrated innovation, creativity, and continuous improvement mindset.
• Spanish language skills are a plus.

What We Offer

• Opportunity to support the introduction of new products, technologies, and manufacturing processes.
• Exposure to advanced manufacturing and engineering projects.
• Career growth and development opportunities within LEGO Manufacturing Virginia.
• Collaborative environment partnering with Engineering, Production, and Operations teams.
• Opportunity to contribute to process innovation and operational excellence.
• A culture built on learning, collaboration, and continuous improvement.

Compensation

The salary for this position has a range of $31.60 - $31.60 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

What’s in it for you?

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

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