Process Improvement Engineer - Woodward, (1765)

Tricore; Albuquerque, Northern (NM, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with match

PTO + 9 holidays

Job summary

TriCore Health, New Mexico’s largest laboratory, invites you to join a team delivering process improvements across clinical and operational workflows. This Process Improvement Engineer role focuses on Lean and other tools to sustain a culture of continuous improvement.

As part of the team, you will lead improvement initiatives, develop standard work, train teams, and support the Quality Management System, collaborating with lab staff to reduce turnaround times and costs.

Qualifications

• Bachelor degree in Industrial/Manufacturing Engineering or related field.
• 3+ years applying formal process improvement tools (MTM, OR, queuing theory, statistics, Lean Six Sigma).

Responsibilities

• Evaluate processes to set quality and service objectives.
• Study operations, map processes, define responsibilities.
• Recommend changes to reduce turnaround times and optimize workflows.
• Coordinate improvements with lab personnel to maximize service and minimize cost.
• Develop standard work and performance metrics.
• Prepare management reports analyzing problems and metrics.
• Develop labor standards and cost analysis to improve utilization.
• Use analytical/simulation methods to compare plans and outcomes.
• Collaborate to implement best practices across the organization.

Skills

Lean Six Sigma

MTM

Operations research

Queuing theory

Statistical analysis

Education

Bachelor Degree in Industrial or Manufacturing Engineering or relevant field

Job description

Are you ready to help lead the way to better health?

A career at New Mexico's largest laboratory means you're pivotal to advancing medicine and creating healthier communities. But we're also dedicated to improving the wellness of our employees. With excellent benefits, a culture of integrity, strong work/life balance, and numerous opportunities for career advancement and professional development, we're confident you'll love working at TriCore.

Robust medical, dental, vision, life insurance, and many supplemental plans

401(k) Retirement Plan with employer matching

Lucrative Paid Time Off (PTO) and nine paid holidays per year

Process Improvement Engineer - Woodward, (1765)

Scheduled Shift: Monday-Friday 8am to 5pm and other shifts as needed.

JOB SUMMARY

Implements and sustains Lean and other process improvement tools, developing a continuous improvement culture throughout the organization. Leads process improvement initiatives utilizing process improvement tools and techniques. Partners with process owners and Champions to drive results. Trains and coaches owners, Champions, and project teams. Supports the implementation and sustainment of the Quality Management System.

ESSENTIAL FUNCTIONS

• 1. Evaluate processes and process information to determine standards and establish quality and service level objectives. Analyze current processes and gather and analyze information and data pertaining to workflow, workspace and facility design to identify and define operational problems.
• 2. Study operations sequence, specimen flow, and transactional inputs to determine worker functions and responsibilities and develop process maps/flows.
• 3. Evaluate and recommend changes to work processes by acquiring knowledge of methods procedures, activities, schedules, inter-arrival rates and established laboratory sequences and lead times to expedite and optimize registration processes, specimen collection and testing processes and to reduce turn around time of laboratory results/reports and reduce patient wait times.
• 4. Work with laboratory personnel to coordinate process improvements and activities to resolve operational problems, maximize service levels, and minimize cost.
• 5. Collaborate with management and lab personnel to develop standard work and operational/performance metrics.
• 6. Prepare management reports defining and evaluating problems, analyzing performance metrics and recommending solutions.
• 7. Develop processing methods, labor utilization standards, and cost analysis systems to promote efficient staff and facility utilization. Recommend methods for improving utilization of personnel, material, equipment and utilities.
• 8. Using analytical and simulation methods, recommend alternative courses of action in order to determine which plan will offer the best outcomes.
• 9. Collaborate with others in the organization to ensure successful implementation of chosen problem solutions and implementation of best practices.

OTHER RESPONSIBILITIES

• 1. Attend supervisory/management meetings as required.
• 2. Maintain an up-to-date understanding of current trends and practices in process improvement through continuing education.
• 3. Other duties and special projects as assigned.

MINIMUM EDUCATION

• Bachelor Degree in Industrial or Manufacturing Engineering or relevant field of study.

MINIMUM EXPERIENCE

• Three (3) of experience in direct application of formal process improvement tools such as MTM (Methods & Time Measurement), operations research, queuing theory, statistical analysis, and/or Lean Six Sigma.

PREFERENCES

• 2. Experience in laboratory process improvement.
• 4. QA Certification and/or experience.
• 5. Health care industry related experience.
• 6. Familiarity with FDA Quality System Regulation.