Process Excellence & Transformation Lead

California Department of Motor Vehicles; California; On-site; USD 140,000 - 190,000; Full time

Job summary

The California DMV is seeking an experienced leader to head Contract Administration and the Business Optimization Unit within the Digital Transformation Office (DTO). This role offers a unique opportunity to modernize services, champion continuous improvement, and help shape how millions interact with state government.

This senior leadership position emphasizes driving operational excellence, program governance, and cross‑functional collaboration across divisions, with a focus on improving DMV

Qualifications

• Experience with Lean Six Sigma, Kaizen, or continuous improvement methodologies.
• Strong leadership and team development skills.
• Knowledge of state procurement, contracts, and vendor management.
• Success leading cross-functional initiatives and strategic projects.
• Excellent communication and stakeholder engagement abilities.
• A passion for driving meaningful organizational change.

Responsibilities

• Lead DMV's process improvement and Lean initiatives
• Manage high-visibility projects with department-wide impact
• Drive operational excellence and organizational effectiveness
• Coach and develop a multidisciplinary team
• Oversee contract administration and vendor management activities
• Partner with executive leadership, stakeholders, and vendors
• Support digital transformation strategy and service modernization efforts
• Foster a culture of innovation and collaboration.

Skills

Lean Six Sigma

Leadership

Vendor management

Cross-functional initiatives

Job description

The California DMV is seeking an experienced leader to head Contract Administration and the Business Optimization Unit within the Digital Transformation Office (DTO). This role offers a unique opportunity to modernize services, champion continuous improvement, and help shape how millions interact with state government.

This senior leadership position emphasizes driving operational excellence, program governance, and cross‑functional collaboration across divisions, with a focus on improving DMV