Process Engineer

Egreenservices; Asheville (NC); On-site; USD 73,000 - 111,000; Full time

Benefits offered by this job

Mentor

Benefits suite

Career growth

Job summary

ServiceNow in Asheville, NC seeks a Process Engineer to decode complexity and refactor it out of existence. You will bridge MongoDB and Scrum, sketch resilience architecture, and defend it in reviews while building robust backend services on AWS.

You will scale MongoDB services from Asheville pilot to NC-wide rollout, break large initiatives into Scrum increments, and develop RESTful APIs powering core products.

Qualifications

• Ability to deliver bad news early and clearly.
• Growth mindset that treats feedback as fuel, not threat.
• Strong organizational skills and juggling multiple workstreams.
• Asheville network or ability to build one from scratch.

Responsibilities

• Bridge MongoDB and Scrum so the two halves of ServiceNow's platform talk.
• Sketch the Resilience architecture, defend it in review, then build it.
• Wrangle Stress Management config across environments so Asheville staging mirrors production.
• Design, build, and maintain reliable backend services using AWS and Resilience.
• Scale MongoDB services from Asheville pilot to NC-wide rollout.
• Break large tech initiatives into Scrum increments Asheville can deliver.
• Develop and maintain RESTful APIs powering core ServiceNow products.

Skills

Growth mindset

Organizational skills

Multitasking

Asheville network

Tools

MongoDB

AWS

Docker

REST APIs

Job description

Some engineers tolerate complexity; the Process Engineer we want at ServiceNow hunts it down and refactors it out of existence. Here $73,000 - $111,000 buys not just your time but a stake in the technology work, the kind ServiceNow trusts mid-level people to steer.

Key Responsibilities

• Bridge MongoDB and Scrum so the two halves of ServiceNow's platform finally talk
• Sketch the Resilience architecture, defend it in review, then build the thing
• Wrangle Stress Management config across environments so Asheville staging mirrors production
• Design, build, and maintain reliable backend services using AWS and Resilience
• Scale ServiceNow's MongoDB services from Asheville pilot to NC-wide rollout
• Break large technology initiatives into Scrum increments Asheville can actually deliver
• Develop and maintain RESTful APIs powering core ServiceNow products

What You'll Bring

• The composure to deliver bad news early and clearly
• A growth mindset that treats feedback as fuel, not threat
• Sharp organizational skills and an ability to juggle multiple workstreams
• An Asheville network, or the hustle to build one from scratch

ServiceNow is a candidly-kind Asheville, NC firm where Docker isn't a department but the entire reason the lights stay on. We give people autonomy early and trust them to ask for support when they need it.

Our offer to you: $73,000 - $111,000, a mentor, a benefits suite, and the latitude to grow your MongoDB into something senior.

As of right now, ServiceNow is still reading every resume that lands here.