Process Documentation Specialist

Actalent; South Bend (IN); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Job summary

Actalent in South Bend, IN is seeking a Process Documentation Specialist to develop and standardize SOPs, work instructions, and process documentation. You will capture floor knowledge and translate it into clear, practical procedures that promote safe, consistent, and efficient operations.

The role collaborates with operators, engineers, maintenance personnel, and site leadership to improve documentation accuracy and training materials, while supporting MOC and regulatory expectations.

Qualifications

• Experience developing SOPs and controlled documentation.
• Experience in chemical manufacturing or process industries.
• Ability to translate operating knowledge into formal procedures.

Responsibilities

• Review and create SOPs, work instructions, and controlled docs.
• Observe manufacturing floor to ensure procedures reflect current practices.
• Capture undocumented process knowledge from subject matter experts and translate into formal documentation.
• Document process flows, operating parameters, troubleshooting steps, safety considerations, and best practices.

Skills

Technical writing

Document control

Information gathering

Process mapping

Safety awareness

Tools

Microsoft Office

SAP

ERP platforms

Job description

Job Title: Process Documentation Specialist

Job Description

The Process Documentation Specialist supports a chemical manufacturing operation by developing, updating, and standardizing operating procedures, work instructions, and process documentation. This role focuses on capturing process knowledge from the manufacturing floor and converting it into clear, practical, and user-friendly procedures that promote safe, consistent, and efficient operations. The position works closely with operators, engineers, maintenance personnel, and site leadership to improve documentation accuracy, preserve critical knowledge, and enhance training and process consistency across the facility.

Responsibilities

• Review, update, and create Standard Operating Procedures (SOPs), work instructions, and other controlled manufacturing documentation.
• Conduct regular observations on the manufacturing floor to ensure written procedures accurately reflect current operating practices.
• Work directly with operators, supervisors, engineers, and maintenance personnel to capture undocumented process knowledge and translate it into formal documentation.
• Document process flows, operating parameters, troubleshooting steps, safety considerations, and best practices in a clear and structured format.
• Create process maps, workflows, and training materials that support consistent execution of manufacturing processes.
• Incorporate process safety information, personal protective equipment (PPE) requirements, and operational risk considerations into procedures and work instructions.
• Support documentation updates related to process changes, equipment modifications, and continuous improvement initiatives.
• Assist with Management of Change (MOC) and compliance documentation efforts to ensure alignment with internal standards and regulatory expectations.
• Collaborate with site leadership to standardize documentation practices and improve document control across the facility.
• Leverage both technical knowledge and communication skills to improve training materials and help drive consistency in how processes are executed.

Essential Skills

• Minimum of 3+ years of experience in manufacturing, technical writing, process engineering, quality, or a related field.
• Experience developing SOPs, work instructions, process documentation, or other controlled manufacturing documentation.
• Experience working in a chemical manufacturing, coatings, adhesives, specialty chemicals, petroleum, or similar process manufacturing environment.
• Strong technical writing skills with the ability to translate complex technical information into clear, user-friendly procedures.
• Proven document control skills and familiarity with structured documentation practices.
• Ability to work directly with production personnel and effectively gather information from subject matter experts through interviews and observations.
• Understanding of manufacturing operations, chemical hazards, and industrial safety practices.
• Experience with process mapping and workflow documentation.
• Proficiency with Microsoft Office applications, including tools for document creation and formatting.
• Comfort spending significant time on the manufacturing floor observing processes and engaging with operators.

Additional Skills & Qualifications

• Familiarity with OSHA Process Safety Management (PSM).
• Experience supporting Management of Change (MOC) programs.
• Experience with SAP or other ERP systems.
• Lean Manufacturing or Continuous Improvement experience.
• Knowledge of OSHA and ISO-related requirements in a manufacturing context.
• Background in chemical manufacturing or similar process industries that supports both technical understanding and effective communication.

Work Environment

This role is based in a chemical manufacturing facility and involves a strong presence on the plant floor, observing live operations and collaborating closely with operators and technical staff. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with no overtime expected. You will work with standard office software such as Microsoft Office and may interact with systems like SAP or other ERP platforms and document control tools. The environment emphasizes process safety, awareness of chemical hazards, and adherence to industrial safety practices, including appropriate use of personal protective equipment (PPE) when on the manufacturing floor. The culture values curiosity, clear communication, and a hands‑on approach to understanding how processes truly operate, with a strong focus on preserving critical knowledge, improving training, and driving consistency across the facility.

Job Type & Location

This is a Permanent position based out of South Bend, IN.

Pay And Benefits

The pay range for this position is $25.50 - $32.25/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• Workplace Type: This is a fully onsite position in South Bend, IN.
• Application Deadline: This position is anticipated to close on Sep 16, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.