Process Coordinator I (1st Shift 5x8)

Andersen Distribution, Inc.; New Kingstown (PA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k) Plan

Medical, Dental and Vision Coverage

Flexible Spending Accounts (FSAs)

Health Savings Account (HSA)

Job summary

Andersen Corporation in the United States is hiring for a warehouse role focused on inventory accuracy, order processing, and safe operation. You will resolve issues, use WMS/TMS/ERP systems, and communicate clearly with vendors and customers.

The position emphasizes reliable performance, safety, and continuous improvement while supporting purchasing and logistics workflows. A strong customer-service mindset is valued.

Qualifications

• 1+ years of experience using WMS, TMS, or ERP.
• Understanding of warehouse processes.
• Ability to interact professionally with vendors and customers via phone, email, and chat.
• Ability to read and follow safety instructions and warehouse documents; support continuous improvement.
• Strong English proficiency, including reading, comprehension and communication.
• Detail oriented for managing inventory and assigning work.
• Basic math skills.
• High school diploma or GED required.

Responsibilities

• Interact with vendors and customers to track loads, provide delivery details, and solve problems.
• Maintain inventory accuracy through cycle counting.
• Interpret report data to answer backorders and manage inventory.
• Update and share trends on metrics for team meetings.
• Follow safety protocols and promote a culture of safety and respect.
• May train others as needed.
• Use RF scanning to ensure inventory accuracy.
• Use WMS, TMS, and ERP software.

Skills

English proficiency

Communication

Education

High school diploma or GED

Tools

WMS

TMS

ERP

Job description

ANDERSEN CORPORATION SUMMARY

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live. Our portfolio of brands - Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ - is crafted to serve customers across the new residential, home improvement and light commercial building sector. Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

JOB DESCRIPTION

POSITION SUMMARY

This position plays a critical role in ensuring inventory accuracy, providing excellent customer service, and maintaining a safe work environment. Ensures timely order processing, and clear communication across internal and external customers. This role solves problems, interprets data from systems such as WMS, TMS and ERP, and is committed to continuous improvement.

POSITION RESPONSIBILITIES

• Interact with vendors and customers to track loads, provide delivery details, and solve problems
• Maintain inventory accuracy through cycle counting
• Interpret report data to answer backorders, manage inventory, and support quality initiatives
• Update and share trends on metrics for team meetings
• Follow all safety protocols and promote a culture of safety and respect
• Ability to train others as needed
• Perform other tasks as required to keep the operation functioning.
• Develop troubleshooting skills for hardware & software issues.
• May handle products, must follow safety and material handling processes.
• Support purchasing as needed.
• Use of Radio Frequency (RF) scanning to ensure inventory accuracy
• Use of computer and WMS, TMS, and ERP software
• May use Powered Industrial Truck (PIT) such as walkie rider, sit-down forklift, order picker, and stand-up reach truck

DIRECTION OF OTHERS

Assign work for the warehouse using Blue Yonder Warehouse Management System (WMS) and ability to train others as needed.

MINIMUM QUALIFICATIONS, SKILLS AND/OR COMPETENCY REQUIREMENTS

• 1+ years of experience using WMS, TMS, or ERP preferred
• Understanding of warehouse processes preferred
• Ability to professionally interact with vendors and customers via phone, email, and chat
• Ability to read, understand, and follow safety instructions and warehouse documents. Support continuous improvement efforts.
• Demonstrates strong English proficiency, including the ability to read, comprehend, and communicate effectively
• Detail oriented for managing inventory and assigning work for the warehouse
• Basic math skills (addition/subtraction)
• High school graduate or GED required

PAY RANGE

$19.90 - $28.80

CULTURE AND BENEFITS

At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well-being, growth, and future. Our benefits include: 401 (k) Plan, Employer Fixed Contributions & Company Matching Profit Sharing* Medical, Dental and Vision Coverage* Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA) Life Insurance Paid Time Off & Paid Holidays Paid Maternity Leave & Paid Parental Leave* Career Growth Planning & Nationwide Career Opportunities *For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

EEOC EMPLOYER

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws. If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact [e-mail].

PROFIT SHARING

In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.