Process Control Training Specialist
Position Summary
The Process Control Training Specialist is responsible fordelivering high-quality technical training to customers, channel partners, andinternal personnel on process instrumentation and industrial automationtechnologies. This customer-facing role develops and delivers classroom,virtual, and hands-on training focused on the installation, configuration,commissioning, operation, troubleshooting, calibration, and maintenance ofindustrial instrumentation.
Working closely with Sales, Service, Marketing, andmanufacturing partners, the Process Control Training Specialist ensurescustomers receive practical, application-focused training that improvesequipment reliability, operational efficiency, and workforce competency whilesupporting the organization's training initiatives.
The position is based in Greenwood, IN.
Essential Responsibilities
Customer Training & Technical Education
- Deliverinstructor-led technical training at company facilities, customer sites,and virtual platforms.
- Conducthands-on training covering installation, configuration, commissioning,diagnostics, troubleshooting, calibration, and maintenance ofinstrumentation.
- Traincustomers on modern device configuration software, Ethernet-basedindustrial communications, and industry best practices.
- Evaluatecustomer knowledge and tailor training programs to meet specificapplication and operational requirements.
- Promotesafe work practices and proper instrumentation lifecycle management.
Curriculum Development
- Develop,maintain, and continuously improve technical training materials,presentations, student guides, laboratory exercises, and competencyassessments.
- Updatecourse content to reflect new products, software revisions, communicationtechnologies, and industry standards.
- Collaboratewith manufacturing partners to incorporate current product information andtechnical resources.
Customer Support & Program Development
- SupportSales and Service teams by providing technical expertise and customertraining solutions.
- AssistMarketing with promoting scheduled training classes.
- Measuretraining effectiveness through written and practical evaluations andrecommend follow-up training as needed.
- Identifyopportunities to expand customer training offerings based on industrytrends and customer needs.
- Performother duties as assigned.
Travel
Travel to company locations, customer facilities andmanufacturer training centers is required on an as-needed basis. Up to 50% overnighttravel may be required depending on customer schedules and training facilitylocations.
Qualifications
Education
Associate degree in Engineering Technology, Instrumentation,Electronics, Industrial Automation, or a related technical field, or anequivalent combination of education and experience.
Experience
- 7+years of experience in process instrumentation, industrial automation,field service, technical support, or applications engineering.
- Experiencecommissioning, configuring, and troubleshooting industrialinstrumentation.
- Previouscustomer training, mentoring, or instructional experience preferred.
Core Competencies
- Customer-focusedcommunication and relationship building
- Technicalexpertise in flow, level, pressure, temperature, and analyticalinstrumentation
- Instrumentcommissioning, startup, and diagnostics
- Ethernet-basedindustrial communications and device configuration software
- Strongpresentation, facilitation, and public speaking skills
- Organization,planning, and project management
- Continuouslearning and commitment to emerging technologies
Physical Requirements
- Abilityto stand for extended periods while conducting training.
- Abilityto lift and transport training equipment up to 40 pounds.
- Abilityto travel by automobile and commercial airline as required.
- Abilityto work safely in industrial environments while using appropriate personalprotective equipment (PPE).
What We Provide
Competitive pay and comprehensive benefits.Opportunities for professional growth inautomation and electrical design. A safe andsupportive work environment with opportunities for skill development.