Process Control Supervisor

City of Sacramento; Sacramento (CA); Presencial; USD 120.000 - 170.000; Jornada completa

Descripción de la vacante

City of Sacramento is seeking a Process Control Systems Supervisor to lead a specialized team maintaining and advancing SCADA, PLC, and HMI across water, wastewater, and drainage facilities. The role focuses on reliability, cybersecurity, and modernization of OT systems.

The ideal candidate will have strong process control experience, knowledge of industry cyber standards, and experience coordinating across operations, IT, and engineering to protect critical infrastructure.

Formación

• Requires a Bachelor's degree in a related field and at least four years of progressively responsible IT and process control experience.
• Experience leading professional and technical staff in systems analysis, programming, and network administration.
• Knowledge of SCADA, PLC, HMI, instrumentation, and industrial control networks; familiarity with OT cybersecurity for critical infrastructure.

Responsabilidades

• Supervise professional and technical staff and contractors.
• Oversee reliability and preventive maintenance of process control systems across multiple facilities.
• Lead cybersecurity risk mitigation and incident response for OT systems.
• Coordinate with operations, engineering, IT, and cybersecurity teams to implement program goals and budgets.
• Develop plans for system development, upgrades, and modernization.

Conocimientos

Problem solving

Communication skills

Use of computers and software

Project planning & management

Budgeting

Educación

Bachelor's degree in Computer Science / Information Systems / Business Administration

Herramientas

SCADA

PLC

HMI

Descripción del empleo

The Process Control Systems Specialist Supervisor leads a highly specialized team responsible for maintaining and advancing the process control and operational technology systems that support the City of Sacramento's critical water, wastewater, and drainage infrastructure. The position provides technical and supervisory leadership for SCADA, PLC, HMI, industrial control networks, instrumentation, communications, and related process control systems while overseeing the Department's operational technology (OT) cybersecurity efforts to protect these systems from evolving cybersecurity threats. The Supervisor coordinates system reliability, preventative maintenance, troubleshooting, upgrades, modernization, cybersecurity risk mitigation, and emergency response activities across multiple DOU facilities. This position serves as a key technical leader working with operations, engineering, IT, cybersecurity, consultants, and other stakeholders to ensure DOU's critical control systems remain secure, reliable, resilient, and capable of supporting essential public services.

IDEAL CANDIDATE STATEMENT

The ideal candidate will have a strong background working in a process control environment, preferably related to water treatment and conveyance systems. Experience working with process control instruments for an application used in SCADA, experience in programming and development of Human Machine Interface software used in a SCADA system, and experience configuring network communication equipment in an industrial environment for both hardwired and wireless applications are highly desirable. The ideal candidate will have the ability to demonstrate knowledge of industry standards related to cybersecurity best practices for critical infrastructure.

Under direction, the Process Control Supervisor supervises professional and technical staff involved with systems analysis, systems programming/systems administration, programming, customer support and/or computer operations work for a major unit of a major department operation; prepares studies and reports; assists in development and implementation of goals and policies; supervises and assists in preparation of budgets and equipment acquisition programs.

DISTINGUISHING CHARACTERISTICS

This is a supervisory-level classification populated with multiple incumbents. The Process Control Supervisor’s duties are primarily administrative/supervisory in nature. Process Control Supervisors interface with City officials, public/private agencies, outside consultants and others and may assist a department head by developing, proposing, and implementing solutions for a variety of issues. The classification of Process Control Supervisor is distinguished from the next lower process control classification by the incumbent’s full responsibility for supervising the activities of one or more units in the process control office or all aspects of a major department operation, and because oversight of staff by lower-level process control classifications is considered incidental duties. This class is distinguished from general information technology support classifications by the specialized and technical expertise related to process control systems, specifically SCADA.

SUPERVISION RECEIVED AND EXERCISED

General direction is provided by a department head or their designee. Responsibilities include supervision of professional, technical, and administrative staff.

• Supervises, trains, and evaluates professional and technical subordinates; provides technical advice and assistance to staff; selects and supervises the work of contractors.
• Supervises the development of plans and estimates for systems development and major enhancements of the City’s information technology systems; supervises and participates in the preparation of special information technology studies and reports.
• Assists in the development and implementation of goals, objectives, policies, and priorities for an information technology unit; assists in the preparation and administration of unit budget; supervises and participates in the preparation of equipment acquisition and improvement programs and budgets.
• Establish program and production goals, priorities, and major work schedules in accordance with established policies
• Coordinate resolution of complex and technical problems and system changes that affect the work of the unit
• Confers others regarding project priorities and progress; participates in planning, progress, and design review meetings; provides technical assistance to resolve barriers to completion; negotiates contractor claims.
• Reviews and approves programming, systems development and systems enhancement plans, work orders, consultant and related bills and purchase orders; prepares and monitors consultant agreements, reviews new and proposed laws, regulations, codes, methods, materials, and technique for application to projects; develops and implements procedures, standards, and systems.
• Participates in committees and work groups; may lead or participate in planning or focus groups; may represent the department; prepares comprehensive technical and statistical reports; maintains a variety of records and technical data.
• Performs related or other duties as assigned.

Skill In

• Problem solving utilizing limited resources.
• Use of computers, computer applications, and software, including computer-based research tools.
• Project planning and management techniques relating to the development, acquisition, and installation of information technology
• Budgeting

Ability to

• Manage, plan, assign, and supervise the work of a diverse staff in the accomplishment of multiple projects.
• Establish and maintain effective working relationships within various work groups.
• Manage multiple technical projects and adhere to deadlines.
• Use a variety of automated computer hardware and software systems.
• Communicate effectively, verbally and in writing.
• Exercise analytical skills in providing fact-based details to support ideas, recommendations, and analysis
• Coordinate within own department and across departments to identify opportunities for shared use of information systems and technologies.

EXPERIENCE AND EDUCATION

Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:

Experience:

Four years of progressively responsible experience in the fields of systems analysis, systems programming, network administration, application programming, customer support, computer operations or similar field in a multi-platform information systems environment, including at least one year as a project lead or team leader.

Education:

A Bachelor's degree from an accredited college or university with a major in computer science, information systems, business information systems, business administration or a closely related field.

Substitutions:

Additional qualifying experience may substitute for education on a year-for-year basis. Professional certification in one or more fields of information technology may substitute for one year of education or one year of experience

PROOF OF EDUCATION

Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.

SPECIAL QUALIFICATIONS

Driver License:

Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis.