Procedural Support Assistant - Orthopedics - PSA

Mayo Clinic; Pine Island (MN); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical options

Dental coverage

Vision plan

Pre-Tax Savings: HSA and FSAs

Retirement package

Zusammenfassung

Mayo Clinic in Minnesota is seeking a Procedural Support Assistant to join the Orthopedics team. This role supports patients before, during, and after procedures, helps the proceduralist, and coordinates with the team to ensure smooth room turnover and patient flow.

The position emphasizes compassionate patient care, strong communication, and the ability to multitask in a dynamic environment. Full-time hours, competitive benefits, and opportunities for professional growth are included.

Qualifikationen

• Requires high school diploma or GED and one year of patient care experience.
• Experience in customer service or administrative roles is beneficial.
• Strong communication, organization, and multitasking abilities.

Aufgaben

• Assist with patient support before, during, and after procedures.
• Provide patient information and transport patients as needed.
• Support procedural team and manage supply and room turnover.

Kenntnisse

Patient care

Customer service

Communication skills

Multitasking

Computer skills

Ausbildung

High school diploma or GED

Tools

Windows

Jobbeschreibung

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation andcomprehensive benefit plans– to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Location: Gonda 14, Orthopedics

The procedural support assistant is an integral member of the procedural team in providing patient support and information prior to the procedure, instruction to the patient and assistance to the proceduralist during the procedure, and is involved in the postoperative support and information reporting, specimen and biopsy orders and management, obtaining vital signs, room turnaround and cleaning, as well as supply management delegated by appropriate procedural team members. The procedural support assistant assists with other aspects of patient care including patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. They will also transport patients to and from the department.

Qualifications

High school diploma or GED. One year of patient care experience required. Possible experience may include duties as a desk operations specialist, nursing assistant, patient care assistant, or licensed practical nurse. High school diploma or GED and one year of customer service experience required, such as administrative, physician's office, and appointment scheduler.

Additional Qualifications:

Requires computer skills including Windows- based applications and intranet/internet use with the ability to keyboard and navigate through multiple applications. Exposure to electronic health record preferred. Ability to work independently, be goal-directed and have strong organizational skills. Effectively multitask without compromising quality. Ability to comprehend and excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with individuals and small groups with credibility and confidence. Ability to handle difficult situations remains calm under stress, manage emotional situations, display empathy and maintain positive communication during a rapidly changing/dynamic environment. Turn problems into opportunities by developing innovative and creative solutions. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Must be willing to adjust work schedules in response to department or clinical needs.

Internal applicants should attach their three most recent performance appraisals.

License or Certification

BLS (Basic Life Support) must be valid for 90 days post start date; acceptable certifications include: American Heart Association (AHA)/ Heartcode® BLS, Military Training Network, Red Cross (CPR/AED for Professional Rescuers and Health Care Providers).

Additional specialty certification/training as required by the work area.

Exemption Status

Nonexempt

Compensation Detail

$21.55 - $30.22 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

64

Schedule Details

Monday-Friday, Days, 8 hour shifts

Weekend Schedule

None

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the"EOE is the Law". Mayo Clinic participates inE-Verifyand may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.