Procedural Specialist - Jacksonville, FL

BD; Jacksonville (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

BD is a global medical technology company. This Territory Manager role educates physicians, hospital personnel and staff on BDPI products through in‑servicing, case support and training programs, while establishing strong relationships with customers and hospitals.

Based at our Tempe Headquarters with on‑site collaboration, this role supports endovascular procedures as directed by the District Manager, handles BDPI reports and product tracking, and helps drive market insights and product

Qualifications

• Experience educating clinical staff on medical devices.
• Ability to establish and maintain relationships with customers, hospitals and physicians.
• Strong observation and reporting of market trends affecting sales and product development.
• Willingness to travel within the assigned territory and conduct in‑servicing as needed.
• Familiarity with BDPI products and procedures is a plus.

Responsibilities

• Educate physicians, hospital personnel and staff on BDPI products through case support and in‑servicing.
• Establish and maintain relationships with customers, hospitals and physicians.
• Observe and report market trends that affect BDPI sales and product development.
• Represent BDPI in accordance with policies and procedures.
• Process customer complaints and returns per established procedures.
• Maintain company automobile and property.
• Complete and process BDPI reports (procedural, expense, tracking, complaint).
• Fulfill Territory Manager duties in vacant territories and support endovascular procedures as directed.

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

• Educate and train physicians, hospital personnel and hospital staff on technical matters relating to BDPI products through case support, conducting and/or coordinating one‑on‑one in‑servicing, and/or available internal/external physician education training programs.
• Establishes and maintains relationships with customers, hospitals and physicians. Obtains new users and applications for company products and services.
• Observes and reports market trends which affect BDPI sales, service and product development.
• Represents BDPI in accordance with policies and procedures.
• Processes customer complaints and returns in accordance with established procedures and policy.
• Maintains company automobile and company property.
• Complete and processes BDPI reports including but not limited to: Procedural Specialist reports, expense reports, monthly product tracking reports and complaint reports in accordance with established procedures and policies.
• Fulfills the duty of a Territory Manager in vacant territories and supports endovascular procedures as directed by the District Manager.

At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving, which are essential in the fast‑paced healthcare industry. For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work‑life balance. Remote or field‑based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID‑19. In some locations, testing for COVID‑19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face‑to‑face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location

USA AZ - Tempe Headquarters

Work Shift

NA (United States of America)