Problem Resolution Specialist

Sonic Healthcare USA, Anatomic Pathology; Memphis (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

Sonic Healthcare USA is seeking a Laboratory Support Associate in Memphis, TN for 3rd shift (10:00 PM – 6:30 AM). You will ensure proper processing, preparation, routing, and storage of patient specimens, while upholding safety and quality standards.

The role requires a High School diploma, basic lab skills, and the ability to operate standard lab equipment. Training on PHI handling and PPE is provided as part of the role.

Qualifications

• High School Diploma or equivalent.
• Previous training or experience in specimen collection or processing.
• Strong reading, writing, and analytical skills.
• Ability to operate general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and audible alarms.

Responsibilities

• Ensure laboratory specimens are properly processed, prepared, routed, and stored.
• Recognize when corrective action is needed and implement effective solutions.
• Work in a laboratory environment with biological hazards and PPE requirements.
• Champion safety, compliance, and quality control.

Skills

Analytical skills

Reading skills

Lab equipment operation

Attention to detail

Education

High School diploma or equivalent

Tools

Centrifuges

Computers

Telephone system

Audible alarms

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:You are a superhero when it comes to patient specimens. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA - is it in yours?This opportunity is:Location: Memphis, TN 38134Days: Monday-Friday, Rotating Weekends and HolidaysHours: 10pm- 6:30 amFull Time Eligible for BenefitsIn this role, you will:Perform a vital part of the patient care process by making sure laboratory specimens are properly processed, prepared, routed, and storedRecognize when corrective action is needed and implement effective solutionsWork in a laboratory environment with biological hazards and PPE requirements.Champion safety, compliance, and quality controlAll you need is:High School Diploma or equivalentPrevious training or experience in specimen collection or processingStrong reading, writing, and analytical skillsAbility to operate general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and audible alarms.Bonus points if you’ve got:1 - 2 years of related experience in clinical laboratory, data entry, or productionWe’ll give you:Appreciation for your workA feeling of satisfaction that you’ve helped peopleOpportunity to grow in your professionFree lab services for you and your dependentsWork-life balance, including Paid Time Off and Paid HolidaysCompetitive benefits including medical, dental, and vision insuranceHelp saving for retirement, with a 401(k) plus a company matchA sense of belonging – we’re a community!We also want you to know:This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Scheduled Weekly Hours:40Work Shift:3rd Shift (United States of America)Job Category:Laboratory OperationsCompany:Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.