Problem Resolution Engineer Sr/Spec/Principal

General Dynamics Electric Boat; North Kingstown (RI); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading company in nuclear quality is seeking a Problem Resolution Engineer to support investigations at Quonset Point. The successful candidate will facilitate problem investigations, aid in corrective actions, and mentor teams through complex problems while working with senior management and various departments.

Qualifications

• 4+ years of postgraduate experience in engineering.
• Experience in problem definition and corrective action planning.

Responsibilities

• Provide technical expertise in Root Cause Analysis (RCA) and Corrective and Preventative Action (CAPA).
• Lead investigations and teams made up of cross-functional personnel.
• Assist in the development of detailed reports summarizing investigations.

Skills

Analytical skills

Communication skills

Problem solving

Conflict resolution

Organizational skills

Negotiation skills

Education

Bachelor’s of Science in Engineering

Job description

Overview

*This position is located in Quonset Point, RI*

The Problem Resolution Engineer (PRE), is a member of Electric Boat’s Nuclear Quality organization. The PRE must be a problem resolution specialist, capable of engaging with management to lead investigations into a variety of complex problems. The PRE will be assigned to support the Quonset Point Shipyard; coordinating the status and efforts of multiple departments, assuring adequate corrective action is taken, and interacting with regulators such as Supervisor of Shipbuilding (SUPSHIP) and Naval Reactors Representative’s Office (NRRO) as well as Electric Boat Senior Management through final resolution. Emergent issues may originate from any discipline, trade or supplier and will required candidate to become familiar with new subjects and topics in an expedited manner.

Responsibilities include:

• Provide technical expertise and mentorship in performance of Root Cause Analysis (RCA) and Corrective and Preventative Action (CAPA)
• Facilitate formal investigations into unplanned events via learning sessions and critiques.
• Lead teams made up of a cross-section of EB management, engineering and trades personnel to utilize process improvement skills, perform problem investigations to determine problem scope, assess risk, perform causal analysis, and develop corrective actions.
• Assist in development of detailed reports that may include investigation summaries and backup documentation such as cause maps, problem analysis matrices, or corrective action plans.
• Lead efforts to resolve selected significant problems (e.g., NAVSEA "A" Items, Method "C" and "D" Letters, Top Ten Items, Level I problems) identified by external (e.g., SUPSHIP or NAVSEA) and internal management

Qualifications

Required:

• Bachelor’s of Science in Engineering or related technical degree
• 4+ years of postgraduate experience in engineering
• Experience in problem definition, root cause/causal analysis, and corrective action planning

Preferred:

• Lean/Six-Sigma Green or Black Belt training
• Education and experience in change leadership and behavioral change
• Experience in Navy or ship construction
• Understanding of shipyard programs such as Radiological Controls, testing, lifting and handling, Special Emphasis Programs, shielding, welding, work control requirements, cleanliness requirements for nuclear propulsion plant, Naval Nuclear Quality Assurance requirements, and Non-Destructive Testing.

Skills

• Applicants must have strong analytical and communication skills (written and verbal) and an ability to interface with senior management.
• The individual must be able to work effectively with the full spectrum of the EB work force (e.g. engineering, management and trades personnel).
• This position requires a motivated and confident individual with strong problem solving and conflict resolution skills.
• Candidates must have strong organizational, negotiation, influencing and consulting skills with the ability to combine initiative with professionalism.
• The position will involve a large degree of autonomy and independence within the investigative process

Environmental Attributes

Inside, Outside