Problem Manager with ITIL certification - Contract with Direct Client

Pyramid Consulting Inc.; Wilton (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading Information Technology Consulting services company seeks a Problem Manager with ITIL certification. In this contract role, you will focus on delivering effective problem management and ensuring stable services while preventing incidents and minimizing their impact. Ideal candidates will have experience with .NET/SQL applications.

Qualifications

• Must have experience as a Problem Manager with ITIL certification.
• Experience with .NET/SQL platform applications is preferred.

Responsibilities

• Deliver effective problem management for Core Technology.
• Minimize incident impact and eliminate recurring issues.

Skills

Problem Management

ITIL Certification

.NET/SQL Experience

Job description

Problem Manager with ITIL certification - Contract with Direct Client

• Contract

Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA, with prime emphasis on services such as Staff Augmentation, Lifecycle IT solutions, Application Development & Support, Outsourced Testing, Mobile Development, and Test Automation.

The company was incorporated in Georgia in 1996 and has grown to over 2500 IT consultants serving clients across the U.S. and globally, with offices in Atlanta, Charlotte, Chicago, Dallas, Richmond, San Francisco, Somerset, London, Singapore, and India.

Pyramid has been recognized as one of the largest diversity staffing firms specializing in IT and among the fastest-growing U.S. staffing firms. It has received numerous awards, including the National Minority Supplier Development Council’s Supplier of the Year.

Must Have Skills: Problem Manager with ITIL certification is required. The candidate will act as Problem Manager to deliver effective problem management for Core Technology, aiming to provide stable and robust services, prevent incidents, eliminate recurring issues, and minimize incident impact. Experience with Problem Management on .NET/SQL platform applications is preferred.

All information will be kept confidential according to EEO guidelines.